Results-focused Field Engineer specializing in driving operations growth, building solid teams, managing large-scale projects, initiating cost-effective improvements, maintaining superior quality control, providing world-class customer service, and cultivating a strong brand image eager to offer proven experience toward maximizing an employer s bottom-line.

 

 

         Integral leader who excels at demonstrating a hands-on management style accustomed to working within fast-paced, high-volume, and deadline-driven conditions, including thriving within both independent and collaborative business environments.

         Out-of-the-box thinker who plans, prioritizes, and manages multiple tasks to optimize efficiency and productivity in all areas.

         Excellent communicator who seamlessly liaises among co-workers, customers, vendors, and all levels of management.

         Ambitious self-starter who contributes superior attention-to-detail and sharp analytical abilities to achieve key goals.

 

 

Strategic Analysis / Planning   Software / Systems Installation   Large-Scale Project Management   Policy / Procedure Development   Safety Compliance / Enforcement

Cash Flow Optimization    Team Building / Development    Risk Management / Avoidance    Vendor Sourcing / Negotiations    Cost Productivity / Containment

Profit / Loss Responsibility    Quality Control / Assurance    Engineering Service Measures    Logistics Control / Management    Problem Evaluation / Resolution

 

 

 

Contracted QA Field Engineer (2010)

         Utilized broad industry knowledge to manage and / or confirm quality control, safety standards, and punch lists of general contractors for Fiber Ciena equipment installation, including verifying accuracy of materials used, i.e. conduits, wiring, and hardware.

         Performed key recommendations for installation location of Fiber Ciena on individual cell sites, ensured correct equipment placement per T-Mobile specs, verified installation within T-Mobile easements, and performed post-build cell site audits.

         Verified completion of on-site punch list corrections; interfaced with consultants, vendors, and government agencies; maintained database of design walks, contracts, and addresses; provided reports to managers; and coordinated efforts with utility companies.

 

Contracted Field Engineer (2009 C 2010)

         Prepared for site walks by downloading drawings and photos for site, site easement, and utility familiarization, and walked sites with AT&T Engineering to determine fiber path for site upgrades utilizing existing easements and conduits where applicable.

         Created a photo log of current site configurations and approximate conduit measurements for existing and future power and fiber conduit placements, along with delivering critical recommendations for installation of Fiber Ciena on the cell site.

         Communicated with AT&T Engineering regarding the placement of a Charles Ped or Demarc for fiber to the cell site.

 

 

Contracted QA Engineer

         Applied sharp analytical abilities toward running diagnostic tests on DragonWave microwave equipment, along with managing general contract job quality, safety standards, and punch lists and performing post-build cell site audits to evaluate work quality.

         Played a vital role in building and maintaining high-quality services by developing strong relationships with diverse clientele.

 

 

 

Time Study Standards Consultant (2009) • LVT Scheduler (2008 C 2009) • Network Construction Manager (2007 C 2008)

         Maximized operations productivity by supporting scheduling activities for all large projects within the out-of-state construction district, including assessing balance of resources against prioritized lists, allocating technicians, and monitoring service levels.

         Led 15 Lightspeed Verification Test (LVT) Field Test / Repair Technicians in handling all fiber cell build-outs, transmission issues, copper / fiber optics, electronic provisioning, and other cable requirements per residential / commercial client goals.

         Observed construction and engineering technicians performing construction surveys, placing, splicing, and outside plant provisioning, repairs, and routing; collected and analyzed task-specific data from field surveys; and made senior recommendations.

         Managed safety, quality, and productivity of outside LVT Test / Repair Technicians; coordinated provisioning activities with internal engineering, internal / external contractors and schedulers; and collaborated with peers for optimal process functions.

 

 

RMA Manager

         Scheduled, supervised, and coached a 12-member team of test / repair technicians in a Return Material Authorization (RMA) department, along with overseeing receipt of goods and coordinating returns to vendors in compliance with policies / procedures.

         Received defective video boards from major department stores and end users into the company s database; tested, cleaned, and identified defective boards; repaired boards or returned to manufacturer for replacement; and generated reports as necessary.

         Optimized overall efficiency by inventorying RMA department material monthly, ensuring accurate spare parts inventories, and overseeing transfer of test cards to either the warehouse or RTV department based on individual designation.

 

 

Contracted Program Manager

         Strategically steered the coordination of TDMA telecommunications switches de-commissioning for the Cingular Wireless network within the metropolitan Chicago area, including tracking project progress, coordinating activities with additional departments, and completing requested documentation necessary to continue with de-commissioning efforts.

 

 

Logistics Manager International / Program Manager

         Coordinated and tracked the receipt of international shipments of high-quality low-cost wireless, infrastructure products and resources from partnerships with Lucent Technologies and Nokia Networks, including interacting with vendors, overseeing equipment purchases, verifying incoming warehouse items accuracy, and supervising shipment of materials to global customers.

         Directed shipping of $5 million+ in equipment, including 2 complete Lucent switches, 150+ cell sites, installation materials, RMAs, and spare parts to Cayman, St. Maarten, Curacao, Bonaire, and Barbados, as well as tracking shipment of equipment worth $3 million+ to include 1 complete Lucent switch, 100 cell sites, upgrade equipment, RMAs, and spare parts to Haiti.

 

 

Program Manager

         Directed the successful performance of comprehensive worldwide manufacturing and assembly services for OEMs, including overseeing targeted assembly, testing, coating, design, warehousing, procurement, and direct shipping of electronic products.

         Provided program management for various clientele, i.e. Whirlpool, White Way Sign Company, Ingersoll Rand, ONEAC, and achieved 90-99% final assembly on-time shipments, along with managing customer orders from 100 to 1,000 PCBs weekly.

 

~ Additional Program Management Roles Held with Lucent Technologies & Motorola, Inc. Prior to 2003 ~

 

 

Associate Certificate in Electronics                                                                                                 William Rainey Harper College

 

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