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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
versatile business professional eager to contribute broad-scope management experience toward supporting a dynamic organization in maximizing bottom-line performance.
profile
- offer over 17 years of solid and progressive executive-level consumer finance experience, including expertise within marketing, performance analysis, and customer service capacities.
- in depth experience in client-focused industries focused on delivering world class customer service.
- excel in recruiting, building and leading top-performing, client-focused personnel teams.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- dynamic communication, organization, problem-solving, and relationship management skills.
professional experience
director of operations x-spine systems, inc. 2009-2010
- sharp business acumen and experience in managing broad scope of operations, from inventory control and shop facilities to personnel development and customer service.
- effectively supervise and direct 3 departments, actively collaborated in human resource operation functions such as developing standard operating procedures, evaluating performance and providing guidance.
controller x-spine systems,
inc.
2007-2009
- effectively managed a broad range of financial operations, including accounts receivable, accounts payable, payroll, month end processing, and preparing monthly reports for cfo.
- tasked with handling all company banking, from wire transfers in multiply currencies and establishing ach payment to payroll processing and maintaining three bank accounts.
operations specialist x-spine
systems, inc. 2006-2007
- skillfully identified operational shortcomings and updated procedures for order fulfillment, shipping/receiving, customer service, basic accounting, and inventory processes, effectively increasing work flow.
business practice manager the ohio neurosurgical institute, inc.
2004-2006
- spearheaded the business operations of satellite offices, including the negotiation of medical malpractice premiums, processing accounts payable, and maintaining transcription/medical records departments.
clinical manager the ohio neurosurgical institute, inc. 2002-2004
- responsible for overseeing all aspects of the clinic, from patient care and ordering supplies to maintained physician schedules and managing personnel.
surgery scheduler the ohio neurosurgical institute, inc. 2001-2002
- consistently scheduled surgeries and handled all pre-op and post-op details for neurosurgical patients.
transcriptionist/laboratory tech/patient care specialist good samaritan hospital 2000-2001
- actively assisted healthcare staff by checking patients in/out, processing specimens and performing ekgs, blood cultures and phlebotomy on patients.
trainer/medical records specialist dayton neurological association 1998-2000
- effectively trained all new employees on the computer software and medical records maintenance.
professional education
master s of business administration western
governors university
present
bachelors of arts in business western governors university date
coursework in microbiology
andrews university date
coursework in biology wright state
university date
coursework in general education sinclair community college date
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