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yyyyyy x. yyyyyy
p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
versatile professional eager to contribute comprehensive hospitality management background toward actively supporting the employer in optimizing performance.
profile
- respected hospitality manager offering over 30 years of solid and progressive experience managing high-end hotels, resorts and condo-resorts.
- impressive track record of successful economic management restructuring and re-branding initiatives.
- repeated success guiding sizeable, cross-functional management teams in driving record-setting sales operations.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- dynamic communication, negotiation, troubleshooting, and relationship management skills.
professional experience
consultant halliday hospitality/sh int'l. llc 2009-present
- contributed management expertise toongoing project to purchase the makena beach resort (former maui prince) a 310 unit deluxe oceanfront resort with two golf courses.
enumerator 2010 census bureau 2010
- hand-selected to participate in the final three phases of the census in maui.
assistant general manager whaler resort 2008
- drove the turnaround of high-end 360-unit deluxe condo resort through innovative economic management restructuring.
partner maui monkey hawaii 1993-2008
- successfully steered sales operations to generate high volume growth and revenue on behalf of company.
corporate director of operations colony hotels and resorts (a unit of radisson international) 1990-1992
- strategically handled pre-openings, openings and takeovers of resorts, hotels and condo resorts across the united states, canada, europe, and middle east.
general manager sands of kahana resort in maui 1989-1990
- oversaw all operations of a 190-unit deluxe oceanfront condominium property.
general manager skyline hotel calgary, canada 1985-1988
- effectively coordinated the successful re-branding of a 387-bedroom luxury hotel/civic convention center.
general manager blackfoot inn calgary, canada 1983-1985
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele base at a 225-bedroom full service hotel.
management consultant pannell kerr forster calgary, canada 1982-1983
- proficiently managed the hospitality bankruptcy division team for western canada.
executive assistant manager delta hotels and resorts calgary, canada 1980-1982
- spearheaded the successful pre-opening and opening of 400 bedroom deluxe downtown hotel.
rooms division assistant manager four seasons hotels and resorts calgary, canada 1979-1980
professional education
michigan state university
bachelors of arts in hotel, restaurant and institutional management
cha certification american hotel and lodging association
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