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yyyyyy x. yyyyyy

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile professional eager to contribute comprehensive hospitality management background toward actively supporting the employer in optimizing performance.

 

profile

 

  • respected hospitality manager offering over 30 years of solid and progressive experience managing high-end hotels, resorts and condo-resorts.
  • impressive track record of successful economic management restructuring and re-branding initiatives.
  • repeated success guiding sizeable, cross-functional management teams in driving record-setting sales operations.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • dynamic communication, negotiation, troubleshooting, and relationship management skills.

 

professional experience

 

consultant halliday hospitality/sh int'l. llc                                                                                          2009-present

  • contributed management expertise toongoing project to purchase the makena beach resort (former maui prince) a 310 unit deluxe oceanfront resort with two golf courses.

 

enumerator 2010 census bureau                                                                                                                           2010

  • hand-selected to participate in the final three phases of the census in maui.

 

assistant general manager whaler resort                                                                                                         2008

  • drove the turnaround of high-end 360-unit deluxe condo resort through innovative economic management restructuring.

 

partner maui monkey hawaii                                                                                                                           1993-2008

  • successfully steered sales operations to generate high volume growth and revenue on behalf of company.

 

corporate director of operations colony hotels and resorts (a unit of radisson international)                   1990-1992

  • strategically handled pre-openings, openings and takeovers of resorts, hotels and condo resorts across the united states, canada, europe, and middle east.

 

general manager sands of kahana resort in maui                                                                                      1989-1990

  • oversaw all operations of a 190-unit deluxe oceanfront condominium property.

 

general manager skyline hotel calgary, canada                                                                                           1985-1988

  • effectively coordinated the successful re-branding of a 387-bedroom luxury hotel/civic convention center.

 

general manager blackfoot inn calgary, canada                                                                                           1983-1985

  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base at a 225-bedroom full service hotel.

 

management consultant pannell kerr forster calgary, canada                                                                1982-1983

  • proficiently managed the hospitality bankruptcy division team for western canada.

 

executive assistant manager delta hotels and resorts calgary, canada                                                     1980-1982

  • spearheaded the successful pre-opening and opening of 400 bedroom deluxe downtown hotel.

 

rooms division assistant manager four seasons hotels and resorts calgary, canada                              1979-1980

 

professional education

 

michigan state university

bachelors of arts in hotel, restaurant and institutional management

 

cha certification american hotel and lodging association

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