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Yyyyyy x. yyyyyy
14333 Addison St. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
Cellxxx-xxx-xxxx or Home xxx-xxx-xxxx
Sales Executive
Profile
Offering 10+ years experience in sales and business development, with consistent results in achieving fiscal and organizational objectives. Comprehensive background in call centers and insurance. Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability. Exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market. Dynamic communication, presentation, relationship building and problem-solving abilities. Highly versatile; quickly master new roles, responsibilities, technologies, and environments. Demonstrate strategic planning and active listening skills; diffuse difficult customer situations with tact and ease.
Closing Market Expansion Team Building Presentations Staff Training/Development
Research & Analysis Regulatory Compliance Negotiations Resource Allocation/Administration
Key Achievements
Qualified for the prestigious "Presidents Club" for outstanding sales production; consistently exceeded quota every month and remained in the Top 10 in retention every month.
Recognized for securing the highest retention percentage of the nearly 500 agents company wide.
Personally chosen as 1 of only 30 agents to sell specialty products such as Flood Insurance in over 40 States.
Continuously ranked in the top 5% of the Call Center and won the coveted "Top Gun" award twice as top sales person for top annual sales production.
Career Background
Answer Financial Inc., Encino, CA 2004-Present
Sales Agent
Contribute dynamic communication and closing talents toward handling inbound calls from prospective clients interested in Homeowners & Auto insurance quotes.
Consistently generate a high volume of sales, averaging over $48K per month in gross sales while working from home.
Successfully contribute to business development by using proactive prospecting and follow-up techniques via email and telephone calls to increase sales.
Train, mentor and motivate co-workers, playing an instrumental role in the development of top performing team members.
Public Storage Inc., Glendale, CA 1999-2003
Call Center Floor Supervisor & Sales Agent
Exhibited solid leadership qualities in managing all aspects of daily operations, with full accountability for resolving escalated customer issues.
Relied upon to lend expertise in supporting internal and external staff with computer software concerns and assisting sales agents with sales advice.
Met and exceeded sales goals, with strong focus on optimizing productivity, efficiency and quality.
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Career Background continued
JMO and Associates, Studio City, CA 1995-1999
Sales Associate & Qualifier
Proficiently closed large investment sales, and built and established an extensive client base, illustrating solid communication and interpersonal relation abilities.
Developed leads and generated appointments for Sales Associates by cold contacting prospects from commercial lists, referral and other sources.
Created critical contacts to increase client base and membership, ensuring retention levels, referrals and client loyalty.
Prior Experience
Clerk/Driver - United Parcel Service, Los Angeles, CA; Won Employee of the Quarter several times.
Licenses & Appointments
Property & Casualty (P&C) Resident License - California State
Life/Health Resident License - California State
P&C Non-Resident Licenses - 47 Other States (all states, except AK, HI & AL)
Current Appointments - Allstate, Balboa, The Hartford, Safeco, Travelers, Progressive, Infinity, Esurance, Foremost, Assurant, amongst others
Professional Training/Development
52 hours of P&C Training; 52 hours of Life/Health Training - Lytespeed Learning Center, Encino, CA
Select Business Courses - L.A. Valley College, Van Nuys, CA
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