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yyyyyy x. yyyyyy
xxx-xxx-xxxx • abc@xyz.com
profile of qualifications
productive, quality-oriented administrative professional eager to offer exceptional office management, business / executive support, and client relations skills toward optimizing operations of a progressive organization. top-performer with the ability to make decisions which reflect positively on business productivity and corporate well-being. excellent communicator who can handle multiple assignments within deadline-driven situations. ambitious self-starter who demonstrates superior attention-to-detail and sharp decision-making talents. key business leader who is trustworthy with confidential data.
key areas of expertise
executive-level support business communications multiline telephones / call routing client relations
calendar management payroll / attendance reporting financial management microsoft office suite
business / client scheduling project management marketing / public relations support internet applications
professional synopsis
medical secretary
commonwealth orthopedics, reston, va 2005 c present
apply a broad scope of administrative support talents toward directing all patient scheduling and referral management activities to include resourcefully networking between physician and clinic schedules to optimize operational accuracy.
utilize strong multitasking abilities to route up to 200 calls per day, along with processing new patient demographic data, providing information regarding healthcare processes / procedures, and handling co-pay collections, dme deposits, and cash balancing.
demonstrate excellent interpersonal relations proficiencies toward liaising between healthcare providers, patients, and families.
medical staff secretary / administrative assistant
reston hospital center, reston, va 2003 c 2005
strategically steered the preparation and processing of all new applicants presented for hospital privileges and admission to medical staff to include maintaining complex databases of demographics, education, training, licensure, and professional references.
extracted proof of licensure from state and federal agencies, along with maintaining key visibility of accredited physician status and preparing signature notifications for lapsed physician licenses, malpractice insurance, and / or dea certificates.
contributed solid organizational abilities toward coordinating and distributing monthly meeting calendars for medical / hospital support staff to include preparing hospital and physician telephone directories for public distribution.
instrumental in supporting executive-level marketing / public relations staff with event planning, travel arrangements, and community relations for various community- and hospital-related programs.
surgery coordinator / patient registrar / unit secretary (roles held separately)
virginia urology center, richmond, va 1998 c 2000 / 2003 c 2004
maximized organizational efficiency by handling patient scheduling, insurance pre-certification, lab results tracking, and information dissemination among high-profile hospitals and surgery facilities in a timely manner to avoid cancellation.
submitted diverse charges to billing offices for processing, along with overseeing critical referral management of patient accounts and facilitating key pre- and post-surgery patient educational processes.
executive assistant
georgetown university hospital, washington, dc 2000 c 2003
drove administrative success within two fast-paced physician offices to include performing in an idx master scheduler role.
employed sharp analytical talents to manage office supplies inventories and department time / attendance reporting and payroll.
supported cost-effective revenue enhancement projects and spearheaded a facility-wide increase in paid insurance claims.
played a vital role in obtaining full departmental accreditation following jacho inspection.
steered department to achieve record-breaking patient satisfaction levels through strategic and efficient management processes.
yyyyyy x. yyyyyy
xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging and rewarding [ insert job title ] role, and am submitting my resume for your review.
i am eager to offer over 11 years of strong office management, business / executive support, and client relations experience, as well as proven communications, calendar management / scheduling, and marketing / public relations skills, toward maximizing your organization s success. i have demonstrated myself to be a top-performing employee who has the professional knowledge to make decisions which reflect positively on business productivity and corporate well-being. as an ambitious self-starter who is trustworthy with confidential data, i can also successfully prioritize and complete multiple assignments within deadline-driven environments.
currently, as a medical secretary with commonwealth orthopedics, i apply my broad scope of administrative support talents toward directing all patient scheduling and referral management activities to include resourcefully networking between physician and clinic schedules to optimize operational accuracy. i also utilize my sharp multitasking abilities to route up to 200 calls per day, along with processing new patient demographic data, providing information regarding healthcare processes / procedures, and handling co-pay collections, dme deposits, and cash balancing. furthermore, i have held executive-level support, administrative assistance, and coordinator / secretarial roles at such high-profile organizations as georgetown university hospital, reston hospital center, and virginia urology center. as this is just a sampling of my impressive background, please kindly refer to my enclosed resume for additional professional experience.
you will find me to be a quality-focused team player who demonstrates superior attention-to-detail and solid decision-making proficiencies. in addition, i am adept at effectively interfacing with all business representatives through to executive level while building critical client relationships and professional networks. for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your organization.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
sincerely,
bonita smith
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