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Career Objective
Results-oriented Operations Director/Area Manager seeks challenging opportunity to contribute rich Restaurant experience toward boosting bottom-line performance of dynamic company
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Profile of Qualifications
Ø Offer extensive restaurant and food-and-beverage management background with proven success running individual franchise restaurants to significant experience in area operations
Ø Consummate community-minded manager delivering high-level hospitality standards for more than 20 years, ensuring Quality, Service and Cleanliness, and bottom-line growth
Ø Keen fiscal-related skills, including Profit/Loss and Payroll management to Vendor Pricing
Ø Enthusiastic team-driven leader with strong ability to effectively train, develop and motivate personnel, maximizing employee resources and ensuring optimal operating efficiencies
Ø Thrive in high-pressure, deadline-oriented environments and strategically plan, prioritize and coordinate team-driven workflow to maximize retail productivity, efficiency and quality
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Key Achievements
Ø F & K Management/Hard Times Caf C Exceeded yearly budget goals for six consecutive years; Developed new catering service business that generated $500,000 in first six months
Ø Friendly s Restaurant C Named Area Manager of the Year in 2000 and 2001
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Professional Experience
F & K Management/Hard Times Caf , Springfield, VA 2002-Present
Director of Operations
Excel at administrative duties for area chain restaurant, including preparation of regular financial and payroll reports and yearly budgets
Display noted entrepreneurial and business development skills, evident by successful launch of new catering service
Proficient at utilizing variety of marketing and advertising vehicles, including radio and newspapers, to cost-effectively drive traffic relative to new menu rollouts
Demonstrate strong fiscal abilities relative to vendor pricing and product procurement
Friendly s, Richmond, VA 1997-2002
Area Manager
Consistently achieve notable Quality, Service and Cleanliness marks, earning corporation s top area manager accolades on two occasions
Produced high-performing employees by skillfully hiring, training and developing personnel at several stores
Proven fiscal manager, regularly recording favorable Profit-Loss numbers
Western Sizzlin, Warrenton, VA 1992-1997
Area manager
Maintained highest level of customer satisfaction through efficient hiring, training and management of personnel
Achieved seamless and successful launch of new menu
Created consistent culture of Quality, Service and Cleanliness
Pizza Hut, Richmond, VA 1986-1992
General Manager/Area manager
Earned promotion to Area Manager after starting out as General Manager; Recognized for developing and managing exemplary customer and employee satisfaction standards, not to mention profitable operations
Showed strong fiscal oversight for cash, labor and raw product waste controls; Obtained maximum product yield through effective preparation, portioning, and training consistency
Oversaw area operation s P&L, as well as other budget-related items
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Education
University of Southern Mississippi, Hattiesburg, MS
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Community Involvement
President, Fox Meadows Homeowners Association; 2006-Present
Volunteer, Meals on Wheels; 2002-Present
Church Deacon, First Baptist Church, Fredericksburg, VA
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging area and/or district management position with a dynamic company and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, I offer extensive senior-level restaurant operations and area management experience with several franchise chain restaurants. I am now eager to apply this compelling results-oriented background toward delivering immediate results for your company while building a progressive, long-term career of mutual benefit.
As a manager, you will find me to be highly proficient at driving new business through keen fiscal management and marketing skills. I am also recognized as a proven team leader who thrives at training and developing personnel who maximize company-wide efficiencies and profitability through the fundamental principles of Quality, Service and Cleanliness. I am confident I will be a valuable asset to your operations, and look forward to interviewing with you in the near future.
Sincerely,
Mark Clark
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