career objective

results-driven sales specialist eager to contribute exceptional business development, marketing, and strategic problem-solving skills toward actively supporting the employer in increasing brand recognition, sales revenues, and profitability

profile

ø  offer 19 years of progressive sales experience, with expertise in driving business growth, managing multiple marketing initiatives, and increasing customer satisfaction

ø  identify and capitalize on opportunities to penetrate and develop markets in highly competitive environments; facilitate a client-focused, service-oriented environment vital to maximizing customer satisfaction, retention, and referrals

ø  expertly manage key accounts, generate new leads, develop niche markets, and administer major contracts resulting in high-revenue transactions; train new and veteran staff members

ø  develop and implement innovative business development plans, introduce new sales strategies, create partnership opportunities, offer client education, design effective marketing collateral, and drive corporate branding initiatives

ø  proactively monitor trends and developments, including competitive services and marketing activities

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  motivated team player equally effective in independent and collaborative environments

~ key achievements ~

• named as a board member for systems improvement (2007)
• winner, national sales recognition (2004 c 2005)
• granted customer satisfaction award for maintaining satisfaction ratings greater than 92%
• selected to lead customer service focus groups to improve overall performance and sales
• personally sold 408 units in the gulf harbour yacht and country club community, substantially exceeding forecast for 2001
• consistently surpassed sales and closing goals for every quarter throughout tenure with pultegroup
• successfully established marketing agenda for six distinct centex property developments
• directed grand openings for three centex model home communities

professional experience

the home depot, insert location                                                                                      2010 c present

outside sales

pultegroup, inc.                                                                                                                  1991 c 2008

licensed sales professional, centex homes, naples / fort myers, fl (2001 c 2008)

selling sales manager, pulte homes, bonita springs, fl (1995 c 2000)

licensed sales professional, centex homes, dallas, tx (1991 c 1994)