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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
seeking to utilize relevant education, laboratory expertise, organizational coordination and testing/evaluation abilities in a challenging quality assurance technician assignment.
career profile
ø over 15 years of processing, inspection and quality-control background.
ø knowledgeable in all facets of laboratory work and evaluation of samples.
ø consistently meet/exceed qa product standards.
ø expertise in planning, implementation and management of complex projects.
ø outstanding team leadership and facilitation abilities.
ø exceptional multi-tasking, tracking and oversight capacity.
ø record of progression to assignments of increasing responsibility and authority.
ø proven capacity to interface with diverse groups.
ø excellent communication skills.
ø focus on quality and process improvement.
ø notable record of producing efficiencies and cost reduction.
ø well-organized with strong detail orientation.
ø deliver exceptional user service.
professional experience
target, baltimore, md 2006 c present
price accuracy team member
play key role in driving positive customer experience through assuring merchandise price accuracy.
as needed, perform price changes in accordance with company policy.
if any item is priced incorrectly, modify immediately to assure customer satisfaction; notify management if situation requires such action.
provide continuous pricing information for customers utilizing signage, labels and tickets.
upon completion of price changes in specific area, ensure merchandise is properly displayed and attractively arranged, including re-wrapping as necessary.
assure neat and organized selling floor during all price change procedures.
sherwin-williams paint company, beltsville, md 2001 - 2008
quality assurance technician
compiled, prepared and entered statistical data for analysis.
tested paint for color and quality using scales, viscometers, ph meters and ovens.
implemented company protocols and assessed manufacturing deviations.
resolved complex problems, developed new procedures and validated laboratory equipment.
johns hopkins medical institution, baltimore, md 1995 - 2001
microbiology laboratory technician
responsible for handling and processing bacteriology, virology, parasitological and mycology specimens.
trained laboratory staff and participated in lab special projects.
prepared and input data into computer system.
set up and tested immunology assays using pipettes, microscopes, plate readers and staining slides.
education
coppin state college, baltimore, md, bachelor of science
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