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yyyyyy x. yyyyyy                   po box #0000 xxxxxx xxxx , xxxx , xxxxx 00000-1531
xxx-xxx-xxxx
abc@xyz.com

 


security ~ private investigation ~ asset protection ~ loss prevention

 

corporate ~ retail ~ commercial

 

qualifications profile

 

state of florida licensed private investigator offering comprehensive senior/management-level background in security, investigation, risk management, asset protection, and loss mitigation as well as solid experience in full-scope business operations across diverse industries and markets

credentials

 

private investigator c license ~ concealed firearms permit ~ armed guard g license

security officer d license ~ fugitive recovery trained ~ cpr certified

 

areas of expertise

 

corporate security                     private and corporate assets protection              investigation

theft recovery                          surveillance                                                      loss/risk mitigation

operations management administrative management                                policies & procedures

human resources                     training & development                                     fiscal management

business development               customer service/client relations                      finance, credit, lending

 

key achievements

ø  currently steering entire security operations for five powersports dealer locations in miami, delray, tampa, west palm beach, and orlando while concurrently serving as general manager of ft. lauderdale location

ø  facilitated 90% inventory loss reduction, from $450k to $43k, by successfully defining, developing and executing innovative new security measures as security director with mig

ø  achieved zero accident record for 3 consecutive years through implementation of new shop safety measures

ø  substantially reduced fraud loss through integration of equifax, e-port, checksystems, and verid technologies

ø  optimized assets protection for 6 stores and 5 warehouses through proactive collaboration with major companies, including brinks and adt, in implementing state-of-the-art alarm systems

ø  as an independent licensed private investigator since 2001, have forged critical relationships with fbi and secret service as well as local, state and federal agencies, to optimize results

ø  key launch team member in designing and steering loss prevention operational policies, procedures and practices spanning corporate and construction assets protection and subsequent operational security for 1k rooms, 6 restaurants and major events for florida s largest hotel/resort and convention center

ø  demonstrating drive to excel, recipient of numerous performance awards with saks fifth avenue including team spirit recognition, sales support associate of the month and certificate of commendation

ø  further illustrating commitment to achieving and surpassing goals, while at bloomingdales earned numerous awards ranging from lowest inventory exception in company and highest deposit compliance in company to highest volume new accounts companywide

ø  number one consumer banker and highest regional home equity line of credit award with nations bank, na; additionally received sales excellence award, certificate of outstanding service, outstanding performance award, award of merit for outstanding achievement, and community volunteer recognition

ø  over course of career in financial services/banking industry, acquired and contributed expertise in all aspects of operations, from expense/income and financial analysis, lending, regulatory compliance, and new systems implementation to customer relations, staffing, team leadership, and administrative functions

 

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career track

assets protection & security director/general manager, mig - central/southern fl      2006-present             

  direct full-scope security operations for motorsports investment group, with accountability for entire security of multiple powersports dealer locations throughout central/southern florida; includes developing and implementing policies/procedures and operational training programs as well as leading 450+ staff members

  spearhead broad-range operational functions spanning weekly onsite compliance audits of 6 locations, inventory procedures development/implementation, shop safety strategies, fraud mitigation, assets protection, security camera surveillance systems installation and continual off-site operations monitoring, and short-notice preparation of armed security personnel for post-hurricane property protection

  concurrently serving as general manager of motorsports, ft. lauderdale, and have previously served as general manager at miami and delray locations; hold company record for most units sold in one day


licensed private investigator - florida state wide                                                                   2001-present  

  senior investigator in cases ranging from corporate fraud, workman comp, retail theft, identity theft, and insurance fraud to kidnapping, fugitive recovery, infidelity, harassment cease and desist, and surveillance; actively collaborate with fbi, secret service and local/state/federal agencies and related stakeholders

 

loss prevention & finance specialist, starwood - hollywood, fl                                                 2001-2006

  as instrumental member of original opening staff for florida s largest hotel/resort and convention center, drove protection of corporate and construction assets during construction phase, successfully preventing multiple internal and external thefts; proficiently managed full-scope hotel/resort security, facilitated crowd control during major convention center events and performed extensive detailed report writing

  rapidly promoted to night auditor, with accountability for a 3-member team; successfully implemented new auditing processes leading to 50% reduction in turnaround time, from 8 to 4 hours

 

assistant general office manager, saks fifth avenue inc. - bal harbor, fl                                 1999-2001

  drove full-range corporate logistics compliance for global leader in luxurious shopping; responsibilities ranged from budget analysis (fte and expense), account payables/receivables, sales audit, pre-sell, and sales and service applications development/execution to  associate recruitment, training, development, and retention

  consistently ensured delivery of superior customer service vital to bottom-line business performance

 

customer service manager, bloomingdale s - aventura, fl                                                           1997-1999

  collaborated in opening of aventura and huntington stores, with direct responsibility for managing cash office and customer service operations; included setting and managing federated and bank compliance standards, directing accounts payables and efficiently responding to and resolving external/internal customer issues

  spearheaded recruitment, training, development, and retention of customer service teams, with strong focus on optimizing customer experience in order to sustain and grow business


additional background

 

loan officer, nations bank n.a.; credit office, neiman marcus; personal banking officer, wells fargo bank;

operations manager, first american bank

 

academics & professional development

b.s., business administration, maryland university

associate, architecture engineering, nova and santa monica college

  business law, american institute of banking (aib)

  loss prevention and direct lending, w.f. university

  total management, spayder business institute

  maximizing sales, nations bank

  licensed realtor, state of florida

technical proficiencies

 

light speed, galaxy, adp, higher gear, lotus 1-2-3, word, excel

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