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(714) 0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com
dynamic food management professional (fmp), restaurant manager and culinary specialist eager to contribute industry expertise as well as dynamic management, team building and customer/guest relation skills toward supporting the employer in optimizing bottom-line performance
profile of qualifications
ø comprehensive management background in food & beverage/restaurant and hospitality industries in areas ranging from general, culinary and service operations to front desk supervision
ø effectively recruit, train and direct top-performing management and support teams, with a strong focus on delivering world-class service
ø possess a sharp business acumen and broad-scope experience in operations ranging from marketing, promotion, community relations, and forecasting, budgeting, inventory control, buying/ ordering, and regulatory health/sanitation/safety compliance
ø bachelor degree in hospitality as well as associate degree in culinary
professional experience
red lobster-ca 2002-2008
general manager-oxnard, brea, montclair; 2006-2008
successfully managed operations generating as much as $4m in annual sales volume and servicing 5.5k+ guests weekly, with full p&l accountability
proactively led 90+ employees, 5 managers and managers-in-training; had final approval authority on all hiring and conducted new-hire orientations
successfully delivered intensive 3-month training program for new managers
strategically developed weekly manager and crew schedules to maximize efficiency and use of resources while controlling labor hours/costs for optimal profitability
facilitated competitive leveraging through local marketing and community events
held accountability for monthly p&l, avst, forecasting, and weekly planning
oversaw facility maintenance and ensured compliance with health and sanitation standards
culinary manager/service manager-brea, san jose, milpitas; 2002-2006
efficiently managed food inventories, p&l and management reporting, labor, and guest services
collaborated with general manager in coordinating equipment and facilities maintenance/sanitation
personally selected, hired, trained, and led staff of over 35 team members
kellogg west conference center
and lodge-pomona, ca
1999-2002
front desk supervisor,
led a dynamic team of 25+ employees to deliver superior guest services for 195-room facility
served as key point of contact in processing guest check-in/check-out, coordinating group room blocks and troubleshooting facility/service issues to ensure high levels of guest satisfaction
education/professional development
bachelor s degree, collins school of hospitality, california state polytechnic university-pomona; 2002
associates degree with emphasis in culinary, santa barbara city college-ca; 1999
certified food management professional, california restaurant association
community activities
support food harvest benefiting
disadvantaged populations through weekly donation to goodwill
volunteer, taste of camarillo and taste of brea
member and events/donations supporter, chamber of commerce; 2002-present
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