yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

 

objective

experienced management professional eager to contribute dynamic operations, business development, customer service, administrative and coordination skills in a challenging operations manager assignment.

 

career profile

ø  over 21 years of business development and supervision experience.

ø  associate degree in mechanical technology.

ø  career built in retail and manufacturing sectors.

ø  skilled in exceptional customer service and satisfaction.

ø  notable coordinator and facilitator of vendor relations.

ø  strong leadership, motivational and productivity skills.

ø  knowledgeable in bookkeeping, payroll and other p&l.

ø  well-organized multi-tasker with strong detail orientation.

ø  self-motivated, self-directed.

ø  knowledgeable in business unit operations.

ø  contributor in critical process improvement.

ø  adept in relationship development and facilitating repeat business.

ø  proven accomplishments in coordination, strategic planning and project management.

ø  spanish linguist.

 

professional experience

custom stainless steel corporation, brooklyn, ny                                                                       2005 - present

operations manager

       direct daily operations.

       purchase supplies.

       control accounts receivable and payable.

       provide and oversee customer service.

       schedule shift and work coverage.

       facilitate payroll calculations.

 

puerto plata video store, brooklyn, ny                                                                                       1989 - present

store manager & operator

       responsible for all aspects of daily store activity.

       provide leadership for a supervisor and eight hourly employees.

       schedule efficient shift coverage and train, supervise and develop employees.

       coordinate with independent and commercial vendors to ensure proper inventory.

       eliminate unnecessary and wasteful stock from stores area.

       develop and execute strategic business plans, sales and store goals.

       ensure customer service standards and levels.

       manage one supervisor and eight hourly employees.

       hold authority over all expenses including payroll, supplies, lease, repair and utilities.

 

education

school of engineering, technological university, pereira, colombia

associate degree, mechanical technology 1978