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Yyyyyy x. yyyyyy

216 Moon Lake Drive NE  ³ Xxxxxx, XXXXXX xxxxxx ³ xxx-xxx-xxxx ³


Experienced Management Professional

Results-driven  Manager eager to contribute expertise in Operations, Team Building, Customer Service, and Fiscal Administration toward actively supporting a progressive organization in optimizing bottom-line performance.  High energy performer with excellent creative skills and the ability to thrive in a fast paced, challenging environment that offers new opportunities for challenges and success.

Key Skills Summary


Build and Maintain Relationships

Computer/Technologically Savvy

Customer Service Dedication

Effectively Manage Multiple Projects

Excellent Communication Skills

Knowledgeable in Business Office Activities

Organized & Detail Oriented

Proficiency in Word, Excel & Navision

Strategic Planning & Execution

Strong Scheduling Capabilities


Professional History


Lodging Supply, Inc., Roseville, XXXXXX (2009)

Sales Representative/Assistant Project Coordinator

w Maintained accountability of purchase order status for a high volume distribution company with over $2MM in annual sales; ensured accuracy and timely delivery, and significantly reduced turnover rate in the last 6 months.

w Led creative development for successful trade show appearance, created booth design and engaged with vendors to build solid working relationships.

w Played vital role in sustaining and growing business by actively collaborating with Director of Customer Service in managing customer service calls as well as delivering client-focused training.


Arthur Shuster, Inc.,  Roseville, XXXXXX (2003-2005 and 2006-present)

Project Administrator, Project Assistant and Expeditor

w Integral in gathering and creating data for inclusion in project proposals; defined contract terms and acted as liaison to ensure customer communication and satisfaction.

w Interacted with installation team and logistics company to ensure adherence to project timelines.

w Managed purchase order generation, monitored order shipments and kept customers informed on project progress.


The Athlete's Foot, Xxxxxx, XXXXXX (2005-2006)

Store Manager

w Oversaw day to day business operations and drove superior customer service and sales performance goals; implemented sales and service training programs and measured performance results.

w Recruited, hired and trained a high performance team, managed inventory and purchasing processes and maintained complete accountability for profit & loss, and retail accounting reports.


Great Photos, Plymouth, XXXXXX (2001-2003) & Proex Photo & Portrait, Arden Hills, XXXXXX (1993-2001)

Store Manager / Photographer

w Led creative and high energy staff in a photography based retail environment; drove staff development and implemented a standardized policy and procedure manual to define expectations.

w Personally performed photography duties by engaging with customers to define photo subjects and desired outcomes.




Anoka-Ramsey Community College, Xxxxxx, XXXXXX C Business Generalist (In Progress)

Yyyyyy x. yyyyyy

216 Moon Lake Drive NE  ³ Xxxxxx, XXXXXX xxxxxx ³ xxx-xxx-xxxx ³





<Hiring Contact Name>

< Title>

<Company Name>


<City, ST Zip>


Dear Mr./Ms. ____:


During my comprehensive career as a Manager and Business Support Professional, I have gained considerable business development and operational management experience. I have improved operations through staff development and the implementation of new technologies and processes. This along with my expertise in strategic planning and customer relations make me an ideal candidate for your organization.   


In addition to the above accomplishments, I have been instrumental in creating solid customer relations programs and have been acknowledged by my previous employers for customer service excellence.


I can offer you my expertise in cultivating relationships and developing business opportunities along with my passion for training and developing winning teams.


The accompanying resume can give you an overview of my potential for making a worthwhile contribution to <firm or company name>.  After viewing your open job posting, I believe it would be mutually beneficial for us to meet.  I will call next week to inquire about the possibility of meeting to discuss your organization s goals and how I can help you meet them. 


Thank you for your time and consideration.





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