Yyyyyy x. yyyyyy                                                                  

Social Security Number:

Citizenship:

 

Vacancy Announcement:

 

 

CORE COMPETENCIES

 

Dental Assisting, Office Administration, Dental Office Support, Analysis, Administration, Operations, Information Management Systems, Database Administration, Data Generation, Organizational Structuring, Regulatory/ Procedural Compliance, Human Resource Management, Staffing, Training, Strategic Business Planning, Communications, Public Relations, Consulting, Records Maintenance, Support Technology, Human Resource Support, Office Automation, Secretarial Support, Medical Support, General Dental Procedures, Charting, X-ray Administration, ADA codes, OSHA/HIPAA Requirements.

 

 

PROFESSIONAL EXPERIENCE

 

10/30/2005-Present

American Red Cross Volunteer Dental Assistant

Dentac Dental Clinic #4

Fort Riley, Kansas

Hours per week: 30

Salary: $0.00/Hour

Supervisor: Col. Elliston  Phone: 785-239-4174; May Contact: Yes

Successfully assist Dentists chair-side during periodontal, surgical, and operative, restorative, and prosthodontic procedures. Utilize extensive knowledge of dental instruments and dental procedures in all procedures. Effectively prepare handpieces with preselected burs and controlled suction equipment and air and water syringes.  Consistently obtain records, related medical history of patient and routed patients for radiographs as needed by Dentists.  Actively maintain materials, equipment, supplies, and instruments in accordance with sterility standards.  Receive and schedule patients for treatment using the computer CDA database system. Served at SRP site, responsible for various aspects of processing for soldiers returning from Iraq.  Ensured a courteous and efficient treatment for soldiers, while maintaining the accurate records.  Maintain current medical history was up-to-date and reflected current health status since Iraq.  All paperwork was filled out and signed properly, before sending them to designated radiograph or examination areas for dental treatment plans.

 

 

 

 

 

 

 

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Month/2008-Month/2009

Expanded Functions Dental Assistant

Dr. Hollingsworth

Saint Joseph, MO                                                                    

Hours per Week:

15.25/Hour 

Supervisor: Name Phone: xxx-xxx-xxxx  May Contact:  Yes or No

Actively contributed strong organizational skills and attention to detail toward setting up operatories, laboratory, x-ray, and infection controlled environments with new chemicals and sterilized instruments. As primary Dental Assistant, handled all fillings and assisted with crown prep, crown insert, root canals, extractions, and prosthetics like dentures and partials. Proficiently placed Class I, V, and VI composite fillings, sealants, matrix bands, rubber dam, and desensitizing agent, liners/bases/primer/bond for Dr. on Class II, III, and IV fillings. Successfully applied advanced communication and interpersonal relation skills toward reassuring patients before procedures and educating them afterwards on proper at-home care.  Consistently recognized by patients and office manager for providing exceptional customer service and ensuring satisfaction. Managed stock and ordered supplies to maintain optimal inventory levels. Demonstrated solid knowledge of dental assistance procedures in performing x-rays, panographs, and impressions for crown/and bridge, bleaching trays, and bite-planes, or study models.

 

Month/2006-Month/2007

The Smile Centre

Expanded Functions Dental Assistant

Leavenworth, KS

Hours per Week:

11.25/Hour

Supervisor: Name Phone: xxx-xxx-xxxx  May Contact:  Yes or No

Successfully administered comprehensive review and analysis of patient data to screen for health alerts, needed x-rays, treatment history, record updates with new medications taken, hospitalizations and allergies. Optimized workflow productivity and efficiency of patient turnaround by effectively assisting hygienist with charting restorations, perio-charting, gingival margins, and taking x-rays. Cost-effectively ordered new supplies from dental suppliers, while monitoring back-ordered items.

 

Month/2005-Month/2006

American Red Cross Volunteer Dental Assistant

Dentac Dental Clinic #4

Fort Riley, KS

Hours per Week:
Salary:
Supervisor: Name Phone: xxx-xxx-xxxx  May Contact:  Yes or No

Successfully completed 800 chair-side on-the-job training hours, with strong focus on maximizing performance and quality of services. Effectively planned and coordinated schedules and appointments using the dental database system. Efficiently processed 800+ soldiers returning from deployment in Iraq, working at the SRP site. Responsible for obtaining patient medical history, screening records for necessary x-rays, and verifying completion of all paperwork.

 

 

 

 

 

 

 

 

 

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Month/2004-Month/2005

Secretary

Directorate of Morale, Welfare and Recreation

Fort Riley, KS                                      

Hours per Week:
Salary:
Supervisor: Name Phone: xxx-xxx-xxxx  May Contact:  Yes or No

Proficiently managed high-volume phone calls, ensuring delivery of quality customer service in directing calls, responding to inquiries and relaying detailed messages.  Consistently ensured delivery of quality customer service vital to sustaining and growing clientele base. Utilized strong organization and planning skills toward efficiently coordinating meetings, calendars, and conferences for Director and Deputy Director. Successfully administered complex information management/filing system to maximize operational efficiencies in accordance to the Army Regulations. Serving as Key Control Officer, maintained accurate key control of all offices in DMWR office building and control log of government vehicles. Demonstrated strong organizational abilities in performing opening/closing procedures, overseeing maintenance records, and drafting meeting minutes.

 

08/10/2004-10/20/2005

Receptionist

Directorate of Morale, Welfare, and Recreation

Fort Riley, Kansas

Supervisor: Joe Krasnician Phone: 785-239-2026; May Contact: Yes

Pay Grade: NAF - 1

Salary: $1,330.00/Month

Hours per week: 40

Strategically scheduled high-volume phone calls to maximize use of time and resources while meeting client needs. Capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone. Responsible for scheduling and coordinating appointments for the Director and Deputy Director using appropriate computerized and book calendars. Successfully executed daily safety checklist and perform opening/closing procedures. Maintained records on work orders placed and called orders into Public Works Center. Attended meetings and recorded minutes to be typed up and sent up to Garrison command for signature. Efficiently assisted all sections with special tasks or workload. Substituted for the MWR courier on occasion as needed. Consistently distributed mail and other publications daily. Confirmed attendance to special functions for the Director, Deputy Director, and DMWR Sergeant Major.

Responsible for maintaining organized reception area, kept accurate records, answering multi-line telephones, and providing customer service issue resolution as needed. Managed a broad range of records, including rough drafts, oral instructions, typed letters, and memorandums in accordance Army Regulations. Actively maintained accurate key control of all offices in DMWR office building and log of government vehicles signed in/out. Proficiently tabbed paperwork with necessary signature blocks and send to appropriate personnel to sign off on. Scheduled appointments for DMWR conference room in appointment book and assisted with set up of meetings in conference room.

 

 

 

 

 

 

 

 

 

 

 

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05/01/2001-09/01/2001

Child & Youth Program Assistant

NAF Child Development Center

Fort Benning, Georgia

Hours per Week:

Pay Grade:  NAF - 1

Salary: $1,330.00 per month

Supervisor: Leda Brown; Phone xxx-xxx-xxxx May Contact: Yes

Actively served in all areas of the center, from infants to school-age children, with class sizes varying from two to twenty children. Collaborated with lead teacher in all task, including meals, naptime, changing diapers, and indoor/outdoor activities. Responsible for managing the drop-off room, per instructions from the director of the facility. Ensured that all standards were met and safety protocols were kept in high regard at all times. Assisted children in conflict resolution and appropriate communication techniques. Spoke with parents about their child's behavior, both desirable and undesirable. Attended optional training with Columbus State University on various subjects how to communicate better with children.

 

 

 

01/01/2000-11/01/2000

Family Childcare Provider

Fort Riley FCC

Fort Riley, Kansas

Hours per Week

Pay Grade:

Salary: $1,500.00 per month

Supervisor: Marion Johnson; Phone xxx-xxx-xxxx May Contact: Yes

Effectively provided quality care for six children, assisting the children in developing independence in a safe and clean environment. Created safe, comfortable, and fun learning environment for children of all ages. Taught basic skills in creative, colorful ways to keep children focused and engaged. Provided a full range of age-appropriate actives that encourage childhood social development. Created instructional materials and procedures consistent with individual learning needs. Actively planned nutritious meals and snacks according to USDA requirements. Maintained accurate records for signing in/out, meal attendance, medication log, cleaning and safety checklists, contracts with parents, receipts for payment, and posting pertinent information for parents and visitors to read. Kept home to the highest regulatory standards and passed inspections without any difficulty. Trained in CPR and First Aid for infants, children, and adults.

 

07/02/1995-07/21/1996

Department of the Army Feedback Analyst

United States Army

Fort Benning, Georgia

Hours per Week:

Pay Grade:   E-4

Salary: $1,700.00 per month

Supervisor: SFC Weitoish; Phone xxx-xxx-xxxx May Contact: Yes

75F- MOS (SIDPERS) Maintained security control for over four thousand classified documents on behalf of management. Consistently advised supervising manager and counseled staff on job performance. Effectively maintained accurate log on high-cost equipment usage and controlled inventory of up to $50K. Actively demonstrated proper use of technical equipment and operating procedure guidelines.  Responsible for reviewing and consolidating reports, statistical information and personnel actions; submitted all documentation to higher level management.

 

 

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07/02/1994-07/01/1995

Administrative Senior Analyst

United States Army

Fort Benning , Georgia

Hours per Week:

Pay Grade: E-4

Salary: $1,500.00 per month

Supervisor: SFC Williams; Phone xxx-xxx-xxxx May Contact: Yes

Successfully supervised all daily operations of clerical and administrative functions. Effectively prepared and presented orientation to incoming employees. Responsible for uploading and downloading systems check procedures on all computer systems and equipment. Consistently accounted for processed and unprocessed transactions, ensuring that all unprocessed transactions were resubmitted in a timely and accurate manner. Effectively trained and directed 6-member staff and actively collaborated in Human Resource operation functions such as evaluating performance and providing guidance/mentoring.

 

07/22/1992-07/01/1994

Administrative Specialist

United States Army

Fort Benning, Georgia

Hours per Week:

Pay Grade: E-3

Salary: $1,000.00 per month

Supervisor: SFC Williams Phone: xxx-xxx-xxxx  May Contact: Yes

Efficiently prepared reports, including conclusions and recommendations for solution of administrative problems. Successfully assisted 20 employees in researching and retrieving pertinent information. Proficiently maintained office supplies, blank forms, publications, and other office logistics. Responsible for supervising and troubleshooting the production of computer generated suspense reports. Successfully verified that all transactions were accompanied by the proper supporting documentation. Supervised the correction of unresolved errors on daily reports and microfiche.

 

EDUCATION

 

Barton County Community College

Associate s Degree in General Studies

12/01/2001-Present

Fort Riley, Kansas

United States

Semester Hours: 64

 

American Red Cross

Dental Assistant Program Certificate

10/30/2005-11/21/2005

Fort Riley, Kansas        

175+ Chair-side Hours

 

U.S. Army Adjutant General School

Degree: 75F1O

07/22/1992-10/30/1992

Fort Benjamin Harrison, Indiana

30 Hours

Key Coursework includes: Personnel Information Systems Management Course, Advanced Individual Training, SIDPERS.

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EDUCATION

 

Specialized Education:

Early Childhood Institute

06/22/2000

9 Semester Hours

Key Coursework:

Positive Self Esteem for Preschoolers.

Busy Busy Toddlers.

Story and Circletime for Preschoolers.

Toddlers, Ages, Stages and Challenging Behavior.

Creative Art Expression through Kansas Childcare Training Opportunities.

 

High School:

School:
Degree: Diploma

Date Earned:

 

TRAINING and PROFESSIONAL DEVELOPMENT

 

Individual Development Plan for Family Childcare/Child Development Center, 11/01/1999

Completed 21.5 units/14 semester hours of Module Training

Training in the Administration of Medication and Asthma Meter Inhaler, 11/04/1999

Formal Driver Training, 5 Ton heavy equipment, 40 Hours, 07/18/1994

Dr. Gordon Christenson "Dentistry Update" Seminar, Kansas City, MO

CERTIFICATIONS/CREDENTIALS

 

Certified in Risk Management Program, 12/14/1999

Certified in accordance with the provisions of the Army Regulation 608-10

Certified Adult, Child and Infant CPR and Defibrillator Training, Leavenworth, KS                       

Certified Basic Skills Mastery Course, Nichols Career Center, Jefferson City, MO

Certified Expanded Functions Skills I and II, Nichols Career Center, Jefferson City, MO

Certified in Nitrous Oxide Training, UMKC School of Dentistry, Kansas City, MO

Certified in Risk Management Program, Fort Riley, KS

Certified in Administering Medication and Asthma Meter Inhaler, Fort Riley, KS

Qualified in Formal Driver Training, Fort Benning, GA

License 75F1O, 10/01/1992

SECRET SECURITY CLEARANCE, 7/22/1996

 

 

 

 

 

 

 

 

 

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AWARDS & Memberships

 

Honor Guard Award, 1992

Good Conduct Medal Award for 3 Consecutive Years of Service, 1994

Award; Volunteering Assistance to Ellis Heights Community, 01/24/2006

Shield of Spartan Medal, Fort Riley, KS

Award; Forscom MCCET Inspection, Fort Riley, KS, 2000

Good Conduct Medal, Fort Benning, GA

 

Member, U.S. Army Soldier Support Center Honor Guard

Volunteer, Healthcare Program, Kansas Mission of Mercy, Topeka, KS

Volunteer, Ellis Heights Community after Tornado hit Fort Riley, KS

 

TECHNICAL SKILLS

 

MS Office Suite, various software applications, Patterson Eaglesoft software, Dexis software.

Type 40 WPM

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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