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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com

 

property claims/estimating specialist eager to contribute industry expertise as well as dynamic customer service skills toward supporting operations of a progressive organization.

profile

 

highly motivated, resourceful insurance claims specialist with diverse cross-functional background and an excellent record of success in winning settlements and reducing claims payouts to acceptable and just amounts. in depth expertise in the investigation, negotiation and settlement of complex insurance claims. successfully handled all paperwork from preliminary communication with policy holders and third parties. specialized in training, development, and mentoring of new hire staff; resulting in above average retention rate. dynamic communication, presentation, negotiation, and relationship management skills. highly organized and effective even in high-pressure environments. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.

 

recipient of partners award from kennedy homes, 2002 & 2005

employee of the quarter, sun process manufacturing, 1993

professional experience

 

property claims estimator jc restoration                                                                                   2008-2009

  • actively collaborate with both commercial and residential customers and adjusters in the determination of necessary repairs.
  • extensively utilize xactimate in the negotiation of timely and adequate settlements for insurance claims.

 

warranty service assistant manager kennedy homes                                                                     1999-2008

  • successfully built and led a top-performing administrative/office team vital to supporting company in achieving 10-year warranty claim obligations as well as driving growth from 50 to over 750 projects annually.
  • responsible for the development of innovative database system which effectively processed claims in a high volume insurance claim environment.

 

commercial carpenter/lead woodrow development                                                                    1997-1999

  • effectively hired, trained and directed multiple project crews and actively collaborated in human resource operation functions such as commercial structure build training, evaluating performance and providing guidance/mentoring.

 

residential carpentry lakeview construction                                                                              1995-1997

  • managed a broad range of general contracting projects, including residential additions, remodels and carpentry.

 

material manager/customer service capsonic group, inc.                                                             1994-1995

  • consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

 

production planning/master scheduling sun process manufacturing                                         1992-1994

  • served as team member in the conversion of production planning processes from manual to digital database systems.
  • member of a team of four that converted the production planning process from manual to digital database system.

 

material management/purchasing agent edm, schaumburg il                                            1988-1992

  • cost-effectively managed purchasing and facilitated productive vendor relationships to achieve competitive pricing and boost bottom-line profitability.

professional education

 

coursework in electrical engineering devry university                                                       1986-1988

coursework in computer/electronics harper college                                                       1984-1986

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a property claims/estimate specialist capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over ten years experience in insurance claim investigation, negotiation and settlement. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation, negotiation and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting property claims/estimate specialist position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic property claims investigation, negotiation and settlement skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

 

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