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Yyyyyy x. yyyyyy

33 Wildberry Crescent

Brampton, Ontario L6R 1K1

Phone: (xxx-xxx-xxxx

Work: (xxx-xxx-xxxx. 225

abc@xyz.com

 

Resourceful Management Professional eager to contribute extensive sales, team-building, business development and operations leadership talents toward supporting a dynamic organization in optimizing bottom-line performance.

 

Profile

 

        15+ year background in financial services with proficiency in branch management, personnel leadership, client relations, new business development, and strategic business planning.

        Critically analyze and assess business operations to determine and enhance fiscal performance, competitive positioning, profitability, and revenue opportunities.

        Leverage dynamic team-building expertise to hire, develop, motivate, mentor and manage highly productive employees.

        Considerable skills in decision-making, risk management, problem solving, process/procedure improvements, regulatory compliance, and marketing.

        Advanced knowledge of credit and investment products.

        Reliably anticipate, plan, and respond accordingly to changing business priorities.

 

Professional Experience

 
Prosperity One Credit Union, 2008 to Present
Branch Manager, Milton; Georgetown
  • Advanced to manage flagship branch while opening second location in Milton.
  • Apply sharp leadership talents toward managing, motivating and supervising total staff of 16.
  • Saved $100K+ in labour expenses by voluntarily managing three branches concurrently until recruitment of another branch manager.
  • Oversaw Georgetown branch from 2008 to 2009, leveraging strong organizational skills to direct team of eight employees in providing exceptional customer service to 2,500+ credit union members.
  • Increased revenue at Georgetown location by 15% and ranked #1 among four branches.

 

Alterna Savings & Credit Union, 2005 to 2008
Branch Manager, Bay Street CBC; Malton Branch
  • Steered daily operations for branch processing $150M+ in loans, $153M in deposits, and comprised of membership exceeding 10,500 individuals.
  • Continuously scrutinized branch business plan and industry trends, and performed competitive intelligence to recommend strategies for improvement to Area Manager.
  • Provided sales coaching to staff, successfully identifying, engaging and securing new customers.

 

Continued

 

 

Yyyyyy x. yyyyyy

 

Professional Experience continued

 

  • Revitalized and heightened sales-driven climate by introducing reward and recognition incentive system to acknowledge outstanding staff performance.
  • Enhanced credit union s presence in local community by networking and participating in highly visible community activities essential to increasing public awareness and expanding clientele.
  • Drove risk management by diligently maintaining internal and external controls.
  • Spearheaded daily operations at Malton branch from 2005 to 2006, successfully administering $55M in loans, over $62M in total deposits, and membership base exceeding 5,600 customers.
 
Bank Of Montreal, 2001 to 2005
Financial Services Manager, Erin Mills Town Centre / Oakville Town II
  • Merged polished communication and interpersonal skills to proactively promote and sell a broad range of banking products and services.
  • Assessed and identified customer needs, recommended appropriate products, services and direction, and won confidence of clients through exemplary product knowledge and rapport-building capabilities.

CIBC, 1999 to 2001

Relationship Manager, Central Parkway

        Effectively managed portfolio of 600+ high value customers while steadily increasing business each year and constantly providing top-notch service and attention.

        Researched, explored and identified opportunities for cross-selling and upselling, steadily boosting revenue growth for CIBC.

 

Prior Background:

 
Financial Advisor, Martin Grove & The Westway, Canada Trust, 1996 to 1999

Personal Financial Representative, Sun Life Trust, Downtown Toronto, 1990 to 1996

 

Education & Credentials

 

University Of Liverpool, anticipated graduation July 2010

Master of Business Administration

 

Canadian Securities Institute

Professional Financial Planning (PFP)

Canadian Securities Course (CSC)

 

Investment Funds Institute Of Canada (IFIC)

 

Ryerson University (formerly Polytechnical Institute)

Bachelor Of Business Management

 

 

Yyyyyy x. yyyyyy

33 Wildberry Crescent

Brampton, Ontario L6R 1K1

Phone: (xxx-xxx-xxxx

Work: (xxx-xxx-xxxx. 225

abc@xyz.com

 

 

 

Date

 

 

Hiring Agent Name

Company

Address

City/Province/Postal Code

 

Dear ___________:

 

Are you seeking a results-focused, solutions-oriented <insert job title/position> to support your company in maximizing performance? I am currently exploring new opportunities, and am interested in joining your team. To acquaint you with my qualifications, I m submitting my resume for your review. In advance, thank you for your time and consideration.

 

As demonstrated, I offer considerable experience in the financial services industry with proficiency in staff development and management, branch operations leadership, sales management, marketing, and customer relations. I excel in managing multiple locations simultaneously, identifying and resolving barriers to productivity, and optimizing overall operational sustainability and effectiveness. I also possess exemplary communication skills vital to determining and responding to customer needs, motivating personnel, and fostering profitable and influential relationships within the community.

 

As a proactive and enthusiastic member of your leadership team, I will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals. I am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

Professional regards,

 

 

 

Yyyyyy x. yyyyyy

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