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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •



versatile professional eager to contribute management expertise as well as strong personnel development skills and food service talents toward actively supporting a restaurant in maximizing performance.




  • respected professional offering over 20 years experience as general manager in full service dining and retail management environments.
  • proven background in supervising food service staff, building job descriptions, administering budgets, creating menus, and compiling purchasing/vendor lists in support of all food service operations.
  • certified culinary educator, with experience training staff in sanitary and safe food service operations.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.


professional experience

general manager/director of operations gsk management                                                                            1997-2008

  • actively served as consultant for multi-unit national chains and self-operated single-themed restaurants, including sports bars, irish pubs, asian cuisine, sushi, steak/brewhouses, and seafood operations.
  • drove sales and consumer marketing operations, with an annual revenue of $1.2m-6m.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
  • effectively hired, trained and directed all hourly positions and actively collaborated in human resource operation functions such as hiring management staff, evaluating performance and providing guidance/mentoring.


director of food services b&i account, sodexho                                                                                         1995-1997

  • directed all food-related operations for restaurant/cafeteria/catering business, including 78-82 employees serving 800-1200 meals daily and generating $3.m in sales.


director of food services retirement community terwilliger plaza                                                            1992-1995

  • consistently ensured high-quality food service operations for 150 unit high-end development.
  • efficiently provided 3 meals daily, with 3 hot entree choices on a 4 week cycle, while also supervising a staff of 15 and developing annual budget.
  • cost-effectively managed purchasing and facilitated productive vendor relationships to achieve competitive pricing and boost bottom-line profitability


director of ancillary services southwest medical center                                                                          1990-1992

  • actively supervised food service, housekeeping, security departments, while managing $7m budget and directing 75-85 employees.


director of food service richardson medical center                                                                                   1985-1990

  • oversaw all from-scratch food and nutritional services for an in-house restaurant, catering and patient service.
  • effectively supervised 38 employees, including 4 dieticians and 2 diet technicians on a 7 menu cycle.
  • managed all aspects of 1.8m budget, successfully increasing revenue to 3.4m, boosting restaurant/ catering sales by 80% and generated a positive cash flow line item.


general manager victoria station/casa maria/tgif                                                                                      1977-1984

  • actively supervised numerous chain restaurant accounts, ensuring customer satisfaction and issue resolution.


professional education

aos culinary arts degree culinary institute of america                                                                                    1977

bachelor s of arts in business rockland college                                                                                               1975


certified culinary educator certificate certified sani safe


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