Seeking opportunity as Director of Product Development with NetJets where proven loyalty,
a background in aviation, and outstanding leadership expertise will provide an immediate
and positive impact.
Advanced knowledge of the aviation industry with 5+ years devoted to NetJets.
Solid knowledge of regulatory requirements relevant to operating a fractional ownership company, and possess unique background in aviation consulting.
Highly familiar with NetJet s aircraft inventory with a significant understanding of airport restrictions and limitations based on aircraft type, weather, performance, customer need, regulations and sunrise/sunset.
Extremely versatile with an impressive ability to quickly master new roles, responsibilities, and software.
Superior level of adaptability, focus, initiative and self-management.
Excellent prioritization, analytical, multi-tasking, and scheduling skills.
Considerable staff training and management experience.
- Outstanding blend of expertise in logistics, scheduling, business management, customer service and satisfaction, and contract interpretation and administration.
NetJets, Columbus, Ohio, 2004 to Present
Schedule Planning Supervisor (2007 to Present)
Pioneered international training program for all NetJets companies and exhibited exceptional leadership attributes in developing and delivering ongoing training to employees.
Successfully administered cost-saving program to reduce company expenditures by $6M+ annually.
Leverage solid critical thinking abilities to train, motivate, mentor, and evaluate employees.
Diligently recognize, intercept and resolve issues related to industry regulations, owner contracts, and trips.
Proactively partner with Weather Department and Dispatch to anticipate potential problems.
Professional Experience (NetJets) continued ...
Midnight Schedule Planner (2006 to 2007)
Schedule Planner (2004 to 2006)
Expeditiously assigned owner trips to appropriate aircraft while evaluating contract terms and conditions, weather conditions, aircraft performance, and runway limitations.
Optimized schedules by accurately assessing direct operating cost and customer service requirements.
Facilitated cohesive efforts among owner services, crew services, maintenance, SOC, dispatch and weather to provide superior customer service.
Teamed with maintenance to ensure and enforce maintenance inspections and repair activities.
Strategically operated Ferry Optimizer to reduce ferry time and increase company revenue.
Prepared entire schedule for two days out to optimize customer satisfaction and retention.
AeroSafe Inc., Dublin, Ohio, 2001 to 2004
Steadily advanced throughout company based on exceptional performance and work ethic, earning four promotions in three years.
Directed, supervised and delegated assignments to team of consultants in conducting aviation-related investigations and contributing to legal defense of clients.
Traveled to accident locations as needed and researched relevant FAA and industry standards.
Drew upon a team player work approach in meeting with attorneys, delivering briefings, and contributing to development of audio and visual aids to be used at court trials.
M.S. in Aeronautical Operations, Embry-Riddle Aeronautical University, Dayton Beach, FL, 2006
Bachelor of Arts in Aviation, The Ohio State University, Columbus, Ohio, 2003
Associate in Business Management (in progress), Columbus State Community College, Ohio
Private Pilot Single Engine Instrument Rating Dispatcher Advanced Ground Instructor
AOPA (Aviation Owners and Pilots Association)
EAA (Experimental Aircraft Association)
PAMA (Professional Aviation Maintenance Association)
Hiring Agent Name
Please accept this letter and accompanying resume in application for the Director of Product Development opportunity that is currently available with NetJets. In advance, thank you for your time and consideration.
In addition to working for NetJets since 2004, I bring to you a solid background in the aviation industry, substantial knowledge of airport and aircraft rules and regulations, and the flexibility to expertly handle competing business priorities with an unwavering commitment to efficiency, safety, customer satisfaction, and cost control. To complement these qualifications, I offer considerable organizational, planning, analytical, and project leadership skills, as well as first-rate academic credentials.
As a proactive contributor to your organization, you will find me to be a self-motivated and creative professional committed to supporting you in achieving your objectives through superior performance, resourcefulness, and initiative. I am confident that I could be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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