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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx


career objective


versatile professional eager to contribute broad-scope business support experience toward supporting a dynamic organization in maximizing bottom-line performance.




  • motivated professional offering over 11 years of solid and progressive administrative support experience, including expertise within sales operations, clerical support and customer service capacities.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction.
  • adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • skilled at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
  • skillful at performing independently or within a team to exceed all operational goals and objectives.
  • dynamic communication, organization and relationship management skills; type 60wpm and 220 wpm on shorthand machine.

professional experience


sales associate l. a. tanning salon                                                                                                            2009-2010

  • successfully steered tanning sales operations to generate high volume growth and revenue, products include tanning memberships/packages, lotions, eye protections, and tanning extenders.


sales representative molinari mills                                                                                                            2007-2009

  • effectively handled a broad range of administrative operations, from finance/accounting and clerical support to selling pasta in bulk to manufacturers and wide ranged companies.


guest service agent crown plaza hotel                                                                                             2006-2007

  • consistently ensured delivery of quality customer service vital to sustaining and growing client base.
  • serving as concierge and bell staff, facilitated productive relationships with clients to ensure customer loyalty.


sales representative bally total fitness                                                                                                    2005-2006

  • actively sold memberships to a wide variety of clientele, increasing sales through personalized gym tours, educational presentations and walking step-by-step through contract terms.


sales associate nordstrom                                                                                                                        2005-2006

  • proficiently built strong base of returning clients through individualized customer service, resulting in increased clothing sales.


server/hostess renaldi s pizzeria                                                                                                                1997-2005

  • responsible for taking reservations, seating guests, placing orders and ensuring timely and efficient service.


professional education


coursework in court reporting career colleges of chicago                                                                             2005


coursework in court reporting triton college                                                                                                  2004


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