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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx •


dynamic communicatoradministrative professional winning salesperson

productive, quality-oriented administrative professional eager to contribute exceptional business support, office management and interpersonal relation skills toward optimizing operations of a progressive organization.



  • offer six years of solid and progressive administrative experience, including expertise in sales/marketing support, office administration and customer service.
  • demonstrate capacity to provide comprehensive support for all staff including report drafting, database management and accounting functions.
  • adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • contribute proactive planning, developing, and implementing of sales campaigns and promotions to expand clientele base.
  • proven ability to maintain the highest levels of confidentiality and upholding professional standard of ethics.

key achievements


customer service

  • provide individualized consultation to potential clients, educating them of company products, services and customized plans.
  • consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
  • effectively identify and capitalize on opportunities to penetrate and develop new markets.



  • experience in developing persuasive presentation packets for potential business partners.
  • analyzed sales data, developed sales reports and evaluated sales numbers in relation to established goals toward the determination of improvement areas.
  • recognized ability to express complex thoughts in creative and vibrant sales appointments; ensure key points are communicated clearly and effectively in both written and oral communications.


administrative support

  • strategically scheduled high-volume appointments to maximize use of time and resources while meeting client needs.
  • managed a broad range of financial operations, including accounts receivable, invoicing, collections, and financing approvals.
  • responsible for utilizing assessment and prioritization skills in determining follow up techniques for all incoming leads.

professional experience


office manager/lead consultant ideal image                                                                               2006-present


buyer green guard first aid & safety                                                                                          2004-2006


lead collector national asset recovery service                                                                          2002-2004


professional education


cosmetology license current trends academy st. peters, mo

college coursework st. charles community college st. charles, mo

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