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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ▪ abc@xyz.com
Career Objective
Profit-oriented Fashion Industry Professional with an impressive record of accomplishments in retail management, sales and merchandising eager to contribute to the operations of a dynamic organization
Areas of Expertise
Ø Fashion Merchandising Planning/Buying
Ø Visual Displays & Presentations
Ø Product Development
Ø CAD for Fashion Applications
Ø Sales & Management Training
Ø Profit & Loss Management
Ø Vendor Relations
Ø Special Event Planning
Ø Sales Action Plans
Ø Marketing and Customer Service
Ø Growth & Revenue Enhancement
Ø New Business Development
Key Achievements:
Ø Received Customer Service Book of the Quarter for obtaining the best customer service departmental ratings based on customer feedback
Ø Achieved Department of the Month designation multiple times due to outstanding sale increases, productivity and overall contributions to the entire store
Ø Recognized as a mentor and leader to new managers; trained and promoted two assistants to successfully oversee their own departments
Career Track
NORDSTROM 2006 C 2010
Fashion and Fine Jewelry Department Manager, Pittsburgh, PA, 2008 C 2010
At Home Department Manager, Novi, MI, 2007 C 2008
Sales Associate, Beachwood, OH, 2006 C 2007
Played a key role in the successful launch of Nordstrom stores in Novi, MI and Pittsburgh, PA
Developed strong managerial skills and knowledge by completing the management training program
Enhanced department/business performance by drafting and executing effective action plans
Drove revenue gains by coaching, mentoring and developing a strong sales team
Managed an assistant manager and up to 12 employees, including coordinating scheduling
Strategically built strong relationships with vendors to optimize bottom-line profits
Enhanced sales by creating dynamic displays and overseeing all merchandising
Maintained open communication with buyers resulting in increased sales volume
Ensured customer satisfaction by overseeing customer service and proactively resolving any issues
Promoted / executed special events; maintained the show quality of the department
TARGET 2005
Manager Intern, Cleveland, OH
Collaborated with executives throughout the store to create effective sales plans
Developed and presented an innovative incentive program to upper management
Drove service excellence while supervising 6 team leaders
Academic Credentials
KENT STATE UNIVERSITY, Kent, OH 2006
Bachelor of Arts C Fashion Merchandising and Design (Minor: Business Admin C Marketing)
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