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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000



productive, quality-oriented professional eager to contribute exceptional self-direction, administrative, documentation processing, contract management, information gathering and project management skills as well as interdisciplinary arts and sciences studies toward optimizing operations of a progressive organization.

career profile

ø  aa degree and currently pursuing bachelor of interdisciplinary arts and sciences.

ø  over eight years of mortgage, administrative and loan processing experience.

ø  focus on productivity enhancement and meaningful cost control.

ø  record of progression to assignments of increasing authority and responsibility. 

ø  wide-ranging project and general operations background.

ø  experienced in departmental coordination, client relations and contracts.

ø  knowledgeable in microsoft word and excel.

ø  skilled in policy, procedures and process improvement.

ø  comprehensive grasp of mortgage loan origination and negotiation.

ø  outstanding communications and presentation skills.

ø  expertise in supporting corporate objectives and policies.

ø  well-organized multi-tasker with strong detail orientation.

professional experience

wells fargo home mortgage, bellevue, wa                                                                                 2010 - present

home preservation specialist

       hired as full-time employee after exceptional performance in a temporary assignment (see below).

       coordinate between customers and underwriting department.

       effectively interview clients and collect documents.

       modify loans for distressed borrowers facing foreclosure.


accountemps, bellevue, wa                                                                                                            2008 - 2010

loan processor, wells fargo home mortgage (2009-2010)

       processed mortgage loans for multiple loan officers.

       gathered documentation and prepared packages for review by underwriters.

       hired by wells fargo as permanent employee.


job title, dunkin & bush (2008-2009)

       maintained excel spreadsheets to track employee hours and material consumption.

       ensured all hours and materials accounting balanced at end of week.


countrywide specialty lending group, greenwood village, co                                                         2004 - 2007

job title

       processed and funded over 50 mortgage loans each month.

       managed relationships with over 100 business clients.


adt security services, aurora, co                                                                                                  2002 - 2004

retention specialist

       input and verified contractual data and closing jobs.

       communicated with clients via hardcopy and telephone.


university of washington, bothell, wa

currently pursuing bachelor of interdisciplinary arts and sciences, expected graduation date august, 2010


arapahoe college, littleton, co

associate of arts, 2007


colorado state university, ft. collins, co

general studies, 2001

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