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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •


Results-focused leader specializing in coordinating facility operations, managing security and communications activities, driving administrative efficiency, streamlining business processes, and providing world-class

client services eager to offer 29 years of experience toward maximizing a top employer s success.


Profile of Qualifications


         Integral leader who offers a proven record of progression to positions of higher-level responsibility, as well as expertise within multiple areas (e.g. security management, facilities coordination, property management, business management).

         Top performer who makes decisions to reflect positively on operations productivity, facilities well-being, and client satisfaction, along with initiating large-scale organizational optimization to achieve continued key growth and profits.

         Ambitious self-starter who contributes superior attention-to-detail and strong follow-through skills while successfully planning, prioritizing, and managing individual and group tasks within fast-paced, high-pressure business situations.

         Excellent communicator who seamlessly interfaces among executive staff, administrative teams, clients, and the public.

         Proficient in conversational and written Spanish; knowledgeable in beginning Mandarin, French, German, and Italian.


Professional Synopsis


PACCAR, Inc., Bellevue / Algona, WA                                                                                       1995 C Present


Senior Lease Administrator / Senior Administrative Assistant (2007 C Present)

Senior Administrative Assistant (2000 C 2007)

         Utilize broad scope of industry knowledge and administrative support talents toward assisting Vice President of Corporate Properties, Facilities Manager, Security Director, and Environment Department, along with handling all lease administration and property management for corporate-owned properties throughout U.S. and international locations.

         Administer and track domestic and international property sales acquisitions generating $3 million in annual income for PACCAR divisions and non-PACCAR tenants, along with negotiating leases to maximize bottom-line results.

         Manage all property issues as tenant and landlord (e.g. daily operations, security and tracking of environmental concerns) which require necessary reporting and corrective action for all PACCAR locations and non-PACCAR tenants.

         Direct overhead budget administration for 18 departments, including assisting all Corporate Facilities, Environment, Security, Graphics, Corporate Dining, Corporate Lodge / Aircraft / Boat, and EEA CBSR System Administration.


Senior Account Manager (1996 C 2000)

         Ensured on-time parts deliveries for daily production to PACCAR OE truck manufacturing facilities, including performing key audits and inspections of delivery / shipping and receiving, workmanship, and parts inventory control.

         Coordinated purchase order management and administration of invoice flow for chassis-specific daily production.

         Effectively collaborated among engineering, purchasing, quality control, and research / development teams.

         Developed on-time product delivery systems to ensure daily product supply and inventory control for truck production.

         Interfaced among manufacturing facilities to maintain delivery systems and procedures for inventory control, along with creating packaging, customer programs, and literature kits for production in U.S., Canada, and Mexico facilities.

         Read and interpreted mechanical blueprints for projects, including handling modifications on chassis-specific call-outs.

         Expedited materials and troubleshot special handling of chassis specific-customer orders for daily production.

         Drove organizational success by processing returns, resolving defective parts / warranty compliance issues, and preparing customs documentation and special handling / packaging requirements for import / export parts.

         Streamlined operations and increased truck production by generating inquiries and managing new business opportunities.

         Prepared operating and expense budgets, managed expenditures, and maintained accurate records and data reports.


Order Entry EDI Processing (1995 C 1996)

         Optimized organizational efficiency by performing duties within a high-volume electronic data order (EDI) entry system for daily plant production, chassis specific materials, and truck part kits, including isolating data order request anomalies and collaborating with engineering and purchasing agents to resolve order types.


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Professional Synopsis (continued)


PACCAR, Inc., Bellevue / Algona, WA (continued)                                                                   1995 C Present


Receptionist (1995)

         Contributed strong multitasking abilities toward scheduling telephone coverage, auditing EDI entry orders, receiving / shipping parts, handling production, and controlling inventories, along with proactively assisting professional teams in purchasing, quality assurance, materials, EDI processing, and data entry.


John L. Scott, Inc., Redmond / Fall City, WA                                                                                  1992 C 1995


Real Estate Associate

         Met and / or exceeded goals by performing fair commercial and residential real estate negotiations and sales transactions, including objectively counseling buyers with and dynamically previewing, identifying, and showing diverse properties.

         Formed strategic relationships with clients by preparing and presenting comparative market analysis and marketing plans, along with organizing and distributing customized reports to describe property viewing statistics and area activity.

         Recognized for outstanding sales achievements with multiple Sales Associate of the Month awards from 1992 to 1994.


GTE (General Telephone Company), City, State                                                                              1989 C 1992


Facilities Coordinator

         Monitored, coordinated, and managed facility records for a 45,000-square-foot office complex, including organizing maintenance and oversight of security, emergency, and communications operating systems, as well as managing departmental design and modifications of office systems by liaising directly among outside contractors to supervise work.

         Expertly trained personnel on usage of security, emergency, and communication systems.


Dr. R.J. Christensen, City, State                                                                                                       1986 C 1988


Business / Office Manager

         Applied solid leadership skills toward managing a large-scale dental office, including prioritizing workflow of specialized staff, overseeing patient schedules, tracking treatment, and handling all insurance and patient care plans recordkeeping.

         Seamlessly maintained databases for insurance billing, accounts payable / receivable, and payroll.

         Played a vital role in increasing GPM by 20% and accounts receivables by 12%.


Coast Janitorial Services, Inc., City, State                                                                                       1981 C 1985


Human Resource / Payroll Manager

         Directed comprehensive payroll functions for 600 employees within five Western states, including processing and managing all payroll records and confidential reporting in compliance with strict state and federal agency requirements.

         Managed all human resource functions encompassing staff recruitment, training, and development; benefits administration; conflict resolution; and affirmative action planning, along with providing key representation for all union arbitration and negotiations and investigating workers compensation and unemployment claims as necessary.

         Developed and implemented proactive companywide safety / loss prevention program and standards.

         Maintained employee files and archives of personnel records.


Education, Licensure & Professional Development


Bachelor of Arts in Business Administration / Management                                             Rochville University


Licensed Real Estate Agent State of Washington                                              Real Estate Sales Association


Professional Training / Development

Personnel Management • Accounting • Customer Service • Real Estate

Multiple Languages • Business Writing • Business Seminars

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •







Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.


I am excited to build a rewarding career with your company, and am confident that my professional skills can help to achieve your objectives.  I can offer 29 years of combined experience in Facilities Coordination; Security, Emergency, and Communications Systems Management; Administrative Operations; Property Management; Executive-Level Support; Strategic Analysis / Planning; and Process Improvement, and am well-versed in all facets of Sales / Acquisitions, Business / Office Management, Human Resources, Payroll Processes, and Client Relations.


To complement my background, please note that I hold a B.A. in Business Administration / Management from Rochville University and am a Licensed Real Estate Agent by the Real Estate Sales Association for the State of Washington.  I also participated in numerous rigorous seminars throughout the years in Personnel Management, Accounting, Customer Service, Real Estate, and Business Writing, among others areas.


Currently, as a Senior Lease Administrator / Senior Administrative Assistant for PACCAR, Inc., I utilize my broad scope of industry knowledge and administrative support talents toward successfully assisting a Vice President of Corporate Properties, Facilities Manager, Security Director, and Environment Department, along with handling all lease administration and property management for corporate-owned properties throughout U.S. and international locations.


In a previous professional role as a Facilities Coordinator for GTE (General Telephone Company), I monitored, coordinated, and managed facility records for a 45,000-square-foot office complex, including organizing maintenance and oversight of security, emergency, and communications operating systems.  I also expertly trained personnel on usage of these systems.  As this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.


You will find me to be a solutions-focused leader who can contribute a track record of organizing complex business and facility-wide initiatives, defining key priorities, and meeting targeted goals to optimize productivity, efficiency, and quality.  For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your company.


I look forward to hearing from you, and thank you in advance for your consideration.






Yyyyyy x. yyyyyy

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