dynamic, talented and ambitious business professional eager to integrate extensive program development, process improvement, performance management and strategic planning experience toward supporting the goals of a progressive organization in a human resources role. proven track record of leading employee relations, staffing and operations initiatives while collaborating with senior management to conduct hr planning and activities to foster corporate initiatives. core competencies include:

 

   hr law/compliance

   employee development

   performance management

   program/project management

   budget accountability

   recruitment/interviewing/hiring

   employee relations

   strategic leadership

   performance counseling

 

education

 

bachelor of arts in psychology, minor in communications, clark atlanta university, atlanta, ga: 1998

human resource management certificate program, kennesaw state university, kennesaw, ga: 2009

 

qualifications profile

 

   provide strategic hr leadership for talent management, professional development, recruiting, employee relations, organizational change, performance management, employee satisfaction, compensation and benefits.

   lead orientation and on-boarding processes to optimize performance and acclimate new staff with the mission of the organization.

   plan, develop, organize, implement, direct and evaluate the organization s human resource function and performance; make suggestions and direct process improvement strategies for underperforming markets.

   incorporate staffing strategies and implement programs to identify and hire talent within and outside the company; identify appropriate and effective external sources for candidates for all levels.

   develop hr models to identify competency, knowledge and talent gaps; launched innovative performance management review process designed to drive high performance.

   support and drive diversity management initiatives, participate in compensation planning, and reduce employee turnover through successful hr initiatives.

 

 

2007 to 2009: hands on atlanta, atlanta, ga - individual gifts manager

   developed strategic partnerships with development director and ceo to execute aggressive fundraising, board development and marketing initiatives to increase community awareness and optimize donor results.

   spearheaded the development of the first ever annual giving program generating over $200k in donations.

   collaborated with volunteers, board and advisory board members, major donors and corporate sponsors to develop fundraising strategies to create sustainable income streams; worked extensively with volunteers to establish successful fundraising practices.

   cultivated lucrative relationships with corporate partners and individual donors; led the execution of 2 direct mail campaigns capturing over $40k in additional revenues.

   performed process analysis on business practices to identify performance gaps and areas of opportunity; streamlined and standardized internal processes for maximized efficiencies.

 

2001 to 2007: east lake family ymca, atlanta, ga - associate executive director

   provided leadership and oversight for day to day business operations and maintained accountability for a $3.7mm annual budget; oversaw marketing, planning, fundraising campaigns and hr initiatives.

   began tenure in position as senior director, and gained successive promotions to associate executive director; managed staff and volunteers, created successful marketing programs, and coordinated a variety of special events to capture market share and gain community awareness.

   led 5 annual sustaining campaigns, resulting in the capture of over $500k in donations.

   integral in leading substantial growth within the membership department, increasing annual budget from $100k to over $2mm.

 

previous employment

1998 to 2001: centennial place family ymca, atlanta, ga - employment coordinator / office manager

1996 to 1998: wclk radio 91.9 fm, atlanta, ga - membership / public relations assistant