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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000




Performance-driven Banking / Financial Services professional with expertise in business development, strategic marketing and client relationship management eager to support goals of a progressive organization


Ø  Top producer with proven ability to continually exceed monthly, quarterly, and yearly volume quotas in difficult economic times; funded in excess of $120M in 2009 and $100M in 2010

Ø  Increased market share by effectively researching competition, including products and pricing; created monthly market share reports

Ø  Drove financial operations by training 250+ loan officers on Bank of America s programs/systems

Ø  Polished presenter and astute negotiator able to forge solid relationships with strategic partners and high-profile customers


Areas of Expertise


  Marketing & Sales Growth

  Market Research & Analysis

  Customer Relationship Management

  Forecasting & Budgeting

  Financial Analysis & Report Documentation

  Problem Resolution

  Account Retention Strategies

  Continuous Process Improvements

  Business Development & Prospecting

  Strategic Partnerships

  Staff Training & Mentoring

  Key Account Management

  Team Building & Leadership

  Needs Assessment

  Quality Assurance

  Sales Presentations


Career Track


SUNTRUST BANK, Raleigh, NC                                                                                       2010 C Present

Account Executive C Wholesale Lending Division

Increase revenue through effective marketing strategies and business development.


BANK OF AMERICA, Raleigh, NC                                                                                        2006 C 2010

Account Executive C Wholesale Lending Division

Ensured continued customer loyalty with broker base and developed new business sources by aggressively managing the North Carolina market. Ensured on-going success by developing and implementing actionable and profitable business plans. Effectively managed risk and monitored asset performance.

Ø  Received 2008 Silver Producers Award which recognized top Account Executives in the company 

Ø  Achieved top 10% nationally in FHA/VA production for 2007

Ø  Achieved top 15% in regional production for 2007


HOMECOMINGS FINANCIAL (GMAC COMPANY), Raleigh, NC                                              2004 C 2006

Account Executive C Wholesale Lending Division,

Increased market share by strategically targeting key market areas while managing the Triangle broker base. Successfully sold a diverse product set ranging from conforming to non-conforming.

Ø  Substantially increased the Triangle market presence for Homecomings by 30%

Ø  Improved administrative processing by training broker base on the use of an automated underwriting engine


CIT GROUP, Raleigh, NC                                                                                                     2001 C 2004

Account Executive C Wholesale Lending Division,

Drove market share increases by promoting new and existing programs. Supported the operations center with risk adjusted spread, product mix, and quality control.

Ø  Exceeded volume quota by 100% yearly

Ø  Improved point and fee penetration by 20%

Ø  Maintained a 100% website application ratio


ALLIANCE FUNDING (DIVISION OF SUPERIOR BANK FSB), Raleigh, NC                              1998 C 2001

Team Leader, 2000 C 2001

Steered operational performance by managing one of the company s high profile loan products by effectively coordinating and directing staff in five branches. Prepared accurate monthly budgets and quarterly forecasts. Increased revenue by developing and implementing product strategies and plans with aggressive but achievable timelines and goals

Ø  Collaborated with senior management to develop a new process which facilitated workflow between branches

Ø  Ensured 100% state and federal compliance by training personnel in other branches on company guidelines and regulatory affairs

Ø  Increased efficiency by 20% by coordinating the installation of new software


Senior Underwriter / Credit Analyst, 1999 C 2000

Ensured the quality and integrity of underwriting met investor requirements while managing a team of underwriters. Proactively responded to monthly quality control audits.

Ø  Increased response time by 50% by implementing a pilot program which streamlined the underwriting process

Ø  Motivated staff while managing department meetings to discuss weekly results and monthly goals


Account Manager, 1999

Maximized loan production by actively managing broker and lender accounts. Developed and maintained profitable business growth by accurately evaluating portfolio performance

Ø  Collaborated with sales team and broker community to structure loans to met guidelines resulting in an increased monthly volume from $11 to $18 million

Ø  Increased loan-funding ratio by 16%


Underwriter, 1998 C 1999

Developed a thorough understanding of credit policy, procedure, and operating software while underwriting loans up to an approved credit limit.

Ø  Enhanced customer service by improving response time from 72 hours to 24 hours


ADVANTA NATIONAL BANK, Raleigh, NC                                                                            1997 C 1998

Assistant Branch Manager

Oversaw full-scope responsibilities for day-to-day branch operations and new business development, including managing all aspects of mortgages (originating, underwriting, processing, and closing)


Academic Credentials


NORTH CAROLINA STATE UNIVERSITY, Raleigh, NC                                                                      1990

BA C Business Management

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