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YYYYYY X. YYYYYY
0000 xxxxxx xxxx , xxxx , xxxxx 00000 Idaho
Phone: (xxx-xxx-xxxx
E-mail: abc@xyz.com
OBJECTIVE
Experienced Bank Teller/Customer Service Representative seeking opportunity where exceptional communication and interpersonal skills will be leveraged to achieve positive results for an employer.
PROFESSIONAL EXPERIENCE
St. Alphonsus Medical Credit Union, 2009
Bank Teller
Adeptly performed a broad scope of activities such as opening new accounts for customers, processing deposits and withdrawals, cashing checks, and cross-selling various bank products and services.
Applied dynamic relationship-building expertise to achieve exceptional levels of customer satisfaction and retention.
Washington Federal Savings, Boise, Idaho, 2000 to 2009
Customer Service Representative
Merged professionalism, courtesy and multi-tasking expertise to process transactions for bank clients; opened and closed checking/savings accounts, set up safety deposit boxes, and administered deposits and withdrawals.
Demonstrated proficiency in cross-selling products to new and existing customers.
Researched and expeditiously resolved customer inquiries via telephone and in person.
Accurately balanced cash drawer daily and served as Vault Teller.
Handled complaints and escalations with diplomacy and a service-driven work ethic.
First Security, Boise, Idaho, 1999 to 2000
Bank Teller
Performed teller transactions inclusive of deposits, withdrawals, check cashing, payments, and cross-selling of bank products and services.
Exhibited exceptional customer relationship skills in answering inquiries regarding accounts.
Provided superlative service and attention to maximize customer satisfaction, retention, and referrals.
The Bon Marche, Boise, Idaho, 1997 to 1999
Sales Associate
Proficiently assisted and served customers to successfully meet or exceed monthly sales targets.
Balanced contents of cash drawer, assisted with merchandising functions, and mentored new staff members.
Prior background includes role as Assistant Manager, Clothestime Inc., Orange, California, 1994 to 1997.
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