yyyyyy x. yyyyyy              p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                          abc@xyz.com

           

 

career objective                             

 

results-driven leader is eager to contribute dynamic management, team building and communication skills toward actively supporting a progressive organization as a key staff member

 

profile                                                

 

ø  offer approximately 24+ years progressive experience in a wide array of environments with a comprehensive management background

ø  entrusted with achieving optimal utilization of human and financial resources through workflow planning & coordination

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, and efficiency

ø  proactive leader who successfully leads top-performing teams committed to providing superior service

ø  exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing strategies to boost company leveraging in a saturated market

ø  dynamic communication, presentation, relationship building, and problem solving abilities

ø  excel at interacting with broad populations including senior management, sales and customer service staff as well as clients

 

professional experience                

 

apex home loans inc - dallas, tx                                                                                 2002-present

broker, owner

  contribute dynamic leadership skills in managing employees, while maintaining full accountability for prospecting and cultivating new accounts, and providing superior client servicing.

  integral member responsible for generating millions in annual revenue.

  effectively plan, coordinate and facilitate functions to optimize productivity, including recruiting, hiring and training new staff; track new employee progress and prepare status reports.

  spearhead diverse management functions ranging from workflow planning, to policies/procedures development, and technology-driven solutions implementation.

  oversee all aspects of customer closing and loan approval issues, including maintaining branch p&l statements, commission reports and ensure payroll meets deadline.       

  proficiently develop and execute client retention strategies.

  create and promote an effective sales presentation to ensure highest levels of profitability, client servicing and overall satisfaction.

  negotiate terms of sales contracts with attorneys; coordinate acquisition of mortgages with lenders.

  establish dynamic relationships with clients to facilitate repeat, referral and new business.

 

affirmative mortgage co           . c dallas, tx                                                                            1999-2002

branch manager

  contribute dynamic leadership skills in managing employees, with full accountability for the effective administration of annual budgeting activities and day-to-day activities.

  effectively managed and organized potential and current business management client portfolios and related items, with accountability for buyer and seller information, customer relations, & mailings.

  resourcefully oversaw office work flow, face to face appointments, and direct personnel vital to driving operations to optimal performance levels.

  proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations including store openings, technology implementation and staff training.

 

 

 

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prior experience

 

apex mortgage company- dallas, tx                                                                 1997-1999

loan originator

 

adcart - dallas, tx                                                                                            1996-1997

assist sales manager

 

medical center hospital - odessa, tx                                                                1990-1995

director c children s miracle network telethon

 

additional employment history available upon request.

 

 

education                                           

 

todd duncan mortgage seminars, marketing & productivity training

north lake college, mortgage banking classes

odessa college, associate in science degree

american commercial college, business courses

 

affiliations                                        

 

hispanic association of real estate professionals board of directors

hispanic chamber of commerce

texas association of mortgage brokers