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Yyyyyy x. yyyyyy
1133 E West Hwy #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com
Objective
Driven professional with BA in Sociology and M.Ed in School Counseling in progress eager to contribute to the academic community s success in delivering quality education programs.
Profile
Offer comprehensive professional and applied academic background in program coordination and student counseling. Dynamic planning, organization, prioritization, time management and multitasking abilities. Liaise between counselors, staff members and administrators to resolve problems. Highly versatile; quickly master new roles, responsibilities, technologies, and environments. Demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease. Proficient with Microsoft Office and many other computer applications.
Education
Master of Education, School Counseling - Howard University, Washington, DC, Beginning Fall 2009
Bachelor of Arts, Sociology, Minor in Psychology - Wayne State University, Detroit, MI, 2008
Career Background
Prince George s County Government, Landover, MD 2008-Present
Department of Social Services Case Manager
Demonstrate dynamic project management skills in effectively managing a caseload of 22 families representing 83 individuals; effectively work with broad populations ranging in ages from 0-56.
Collaborate closely with children, including organizing activities for the transitional housing program, as well as coordinating holiday events and activities.
Proficiently prepare and present engaging and educational presentations to tutor adults on GED, work certifications and testing.
Contribute advanced communication and interpersonal relation skills toward working with families affected by homelessness, mental health issues, and education barriers, and coordinating various services and resources including life skills, educational goals and career development.
Counsel adults and teens in selecting their careers and school programs, completing applications, and applying for financial aid.
Liaise with school counselors to discuss children s attendance/tardiness, behavioral problems, and learning disability issues.
Michigan First Credit Union, Lathrup Village, MI 2004-2005, 2007
Financial Service Representative / Loan Financial Service Representative
Contributed information gathering, needs assessment and analytical skills toward effectively and diplomatically responding to client issues for timely resolution and satisfaction with company's delivery of customer service.
Consistently received outstanding positive comments from management and clients, further illustrating exceptional communication abilities.
Educated clients and provided credit counseling, playing an instrumental role in assisting them build and restore their credit.
Quicken Loans, Livonia, MI 2005-2006
Closing Care Representative/ HUD Reviewer
Trained new employees for the closing team, with strong focus on optimizing productivity and performance.
Built and established key relationships with outside vendors and clients.
Affiliations
American Psychological Association; Delta Sigma Theta Sorority, Incorporated
Yyyyyy x. yyyyyy
1133 E West Hwy #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com
Date
Contact Name, Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently exploring new career opportunities and to acquaint you with my qualifications, I am submitting my resume for review. In advance, thank you for your time and consideration.
From facilitating superior student development to coordinating effective children s programs and activities, I have continually excelled in maximizing performance as a proactive team member. I excel in identifying and resolving inefficiencies, introducing training solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. As illustrated by my career background, I have solid experience in promoting and supporting childhood development. To complement my experience, I will be obtaining my Master of Education in School Counseling.
I am now eager to contribute my program management skills and dynamic relationship building abilities toward collaborating in your success as a key member of your team. I am confident that I could be a valuable asset to your organization in achieving both immediate and long-term goals, and look forward to meeting with you in the near future to discuss my qualifications and how they support your corporate vision.
Professionally,
Yyyyyy x. yyyyyy
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