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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com
objective
solutions-focused professional eager to contribute technical expertise as well as dynamic program/project management, business integration and process enhancement talents toward supporting employer operations.
profile
ø offer approximately 10 years progressive experience in business analysis, systems design and information technology, with comprehensive background in synthesizing complex business, technology and financial issues.
ø extensive experience in understanding user requirement specifications and converting into system requirements.
ø proficient in object oriented analysis and design (ooad), uml, requirements gathering, writing use cases and creating use case diagrams.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø highly versatile; quickly master new roles, responsibilities, technologies, and environments.
technical skills
business modeling tools: rational suite, ms visio, word, excel, powerpoint, visible analyst, altova xml spy, contivo, wsdl, uml
testing tools: websphere, load runner, test director
project management: ms project, ms powerpoint, open office
languages: sql, pl/sql, java script, c++, visual basic, xml, xslt, html
rdbms: oracle 9i, ms sql server, ms access
operating systems: unix, windows 95/98/nt/2000/xp, vista, linux
professional experience
verizon business, colorado springs, co 2007-present
systems analyst / data architect - single stack / enterprise order management (eom)
contribute detail orientation and project management skills in successfully analyzing data requirements from application specific data and database schemas to design new bods.
apply technical expertise toward modeling data and capturing process interactions between applications with sequence diagrams.
steered data mapping and performed gap analysis for modules in production and impact analysis for proposed enhancements, demonstrating exceptional multitasking and prioritizing abilities in achieving goals and timelines.
build and establish key relationships and liaise effectively with smes including enterprise architects, production managers and developers to define business requirements and analyze possible technical solutions.
promptly and efficiently resolve issues and conflicts affecting project requirements delivery.
environment: oagis 9.0, xml, xslt, wsdl, esb, business objects documents (bod), xml spy, contivo analyst, ms visio, ms excel, service oriented architecture (soa).
fannie mae, dallas, tx 2006
business analyst - lender validation / mi reconciliation project
exhibited advanced communication and interpersonal relation skills in collaborating closely with financial analysts, project manager and it personnel, as well as team members and clients to resolve project issues.
conducted comprehensive review and analysis of spreadsheet data for appropriateness, consistency, and form and performed complex data analysis to generate reports for the various stakeholders.
successfully applied it expertise and administrative talents, toward strategically performing data mapping of the hssn portal website to the darts database, as well as performing trending analysis of loan portfolios and servicer accounts to identify trends and forecast future estimates.
environment: ms visio, ms excel, trending analysis, ms access, business objects, sql, oracle, darts.
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pfizer inc., groton, ct 2005-2006
business systems analyst - procurement to pay
proficiently identified use cases from the functional requirements and wrote use case specifications, with strong focus on productivity, efficiency and accuracy.
conducted feasibility studies and developed and implemented policies and processes that optimized containment of threats, risks and vulnerabilities compromising environment integrity of the new application.
ensured requirement availability to all team members by managing all requirements in rational requisitepro.
environment: rup, ms project, rational rose, ms visio, rational requisite pro, sql, oracle, test director.
new century mortgage,
ca
2005
business requirements analyst - online mortgage loan application system
coordinated and participated in numerous interviews and meetings with business associates and smes to identify, analyze, and formalize business requirements.
facilitated smooth communication between business units and it development teams and expedited workflow to attain objectives.
verified appropriate action plans, milestones and performance measurements based on requirements and effectively tracked and managed changes in scope of project.
environment: rup, ms project, rational rose, ms visio, rational requisite pro, rational clearquest, rational clear case, sql, asp, oracle, test director
the hartford, hartford ct 2003-2004
business analyst - rate change analyzer
defined project scope and identified business rules, interacting directly with stakeholders and users through brainstorming and jad sessions.
strategically analyzed, developed and executed business requirements and segregated them into high level and low level use cases, activity diagrams and state chart diagrams using rational rose, instrumental to project operations.
relied upon to lend technical and business expertise to apply uml methodology in defining data process models and implement the rational unified process (rup) methodology of application development.
environment: rational requisite pro, rational rose, ms visio, rup, rational clear case, rational clearquest, rational test manager, visual basic, sql 2000.
cingular wireless, austin, tx 2002-2003
business technical analyst - online purchase crm application
interfaced closely with stakeholders, smes, management, development and user teams, exhibiting strong communication skills.
illustrated solid problem solving and analytical skills in identifying use cases from the functional requirements and writing use case specifications and created business process workflow diagrams including activity diagrams, sequence diagrams, and collaboration diagrams.
environment: rational requisite pro, rational clear quest, rational rose, rup.
pricewaterhousecoopers, castries st.lucia 1996-2000
business consultant - infrastructure and procurement
applied sharp business acumen toward defining and implementing policies to boost overall operational performance.
successfully identified problems and inconsistencies with business requirements specification and the existing system by performing gap analysis.
actively attended and participated in gui design sessions with usability team.
environment: ms access, ms project, visual basic, ms visio, windows server 2000.
education
masters of business administration, computer information systems
bachelor of business administration, management information systems
associate of arts, accounting
professional development/training
microsoft office suite training
member of telecommunication management forum
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com
date
hiring agent name
company
address
city/state/zip
dear _______________________________:
i am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as illustrated by the accompanying resume, i have a comprehensive background in business analysis, systems design and information technology, assuming increasing levels of responsibility with each project. i have extensive experience in designing, developing and implementing innovative, technology-driven business solutions for diverse employers and their key clientele. i excel in driving projects from concept and development through timely, cost-effective delivery, defining and resolving inefficiencies, and optimizing overall operational performance. i also possess strong communication skills vital to determining and responding to project needs and forging proactive relationships with diverse business and technical professionals. to complement my experience, i offer a master of business administration in computer information systems.
as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals. i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.
professional regards,
yyyyyy x. yyyyyy
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