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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx / cell: ( xxx-xxx-xxxx  

e-mail: abc@xyz.com

 

~ objective ~

 

dedicated management professional eager to contribute an extensive background in the banking industry as well as dynamic leadership, motivational, and administrative talents toward supporting a financial institution in optimizing staff training and development programs.

 

 

~ professional experience ~

 

minkler diesel repair, llc, pueblo, colorado, 2005 to present

office manager

  • apply dynamic organizational strengths to navigate all daily office operations inclusive of payroll, accounts payable and receivable, collections, customer service, and human resources activities. 
  • proactively coordinated advertising efforts to attract new customers and increase sales revenues.
  • held accountability for ensuring flawless and continuous technology operations.

 

vectra bank of colorado, pueblo, colorado, 1999 to 2004

customer service manager     

  • spearheaded hiring, training, supervision and daily management of tellers, personal bankers, and financial service representatives.
  • steered compliance with bank policies and procedures, regulatory requirements, and quality control criteria.
  • exercised strong multi-tasking expertise to oversee branch operations encompassing opening, closing, facilities maintenance, and security.
  • handled payroll administration and tracking of employee timecards.
  • selected as regional "market champion for exceptional achievements in developing training programs for new account representatives and tellers; consequently tasked with implementing initiative throughout 5 bank branches in pueblo.

 

minnequa bank of pueblo, pueblo, colorado, 1993 to 1999

personal banker / wire transfer operations / auditor

  • steadily advanced through series of promotions based on excellent performance and results.
  • cultivated, nurtured and maintained exemplary customer relationships with individuals and companies.
  • efficiently and accurately initiated and received domestic and international funds transfers. 
  • conducted regulatory and procedural compliance audits and led periodic compliance training.

 

earlier experience includes roles as customer service representative & accounting clerk for colorado national bank, pueblo, colorado, 1990 to 1993.

 

~ education ~

 

bachelor s degree in business management, university of phoenix, colorado springs, colorado, 1999

 

~ community involvement ~

 

campaign coordinator, united way of pueblo, 1997 to 2004

  • co-coordinated pacesetter campaigns which generated employee contributions of $70k+.

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