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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
phone: (xxx-xxx-xxxx / cell: ( xxx-xxx-xxxx
e-mail: abc@xyz.com
~ objective ~
dedicated management professional eager to contribute an extensive background in the banking industry as well as dynamic leadership, motivational, and administrative talents toward supporting a financial institution in optimizing staff training and development programs.
~ professional experience ~
minkler diesel repair, llc, pueblo, colorado, 2005 to present
office manager
- apply dynamic organizational strengths to navigate all daily office operations inclusive of payroll, accounts payable and receivable, collections, customer service, and human resources activities.
- proactively coordinated advertising efforts to attract new customers and increase sales revenues.
- held accountability for ensuring flawless and continuous technology operations.
vectra bank of colorado, pueblo, colorado, 1999 to 2004
customer service manager
- spearheaded hiring, training, supervision and daily management of tellers, personal bankers, and financial service representatives.
- steered compliance with bank policies and procedures, regulatory requirements, and quality control criteria.
- exercised strong multi-tasking expertise to oversee branch operations encompassing opening, closing, facilities maintenance, and security.
- handled payroll administration and tracking of employee timecards.
- selected as regional "market champion for exceptional achievements in developing training programs for new account representatives and tellers; consequently tasked with implementing initiative throughout 5 bank branches in pueblo.
minnequa bank of pueblo, pueblo, colorado, 1993 to 1999
personal banker / wire transfer operations / auditor
- steadily advanced through series of promotions based on excellent performance and results.
- cultivated, nurtured and maintained exemplary customer relationships with individuals and companies.
- efficiently and accurately initiated and received domestic and international funds transfers.
- conducted regulatory and procedural compliance audits and led periodic compliance training.
earlier experience includes roles as customer service representative & accounting clerk for colorado national bank, pueblo, colorado, 1990 to 1993.
~ education ~
bachelor s degree in business management, university of phoenix, colorado springs, colorado, 1999
~ community involvement ~
campaign coordinator, united way of pueblo, 1997 to 2004
- co-coordinated pacesetter campaigns which generated employee contributions of $70k+.
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