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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000





Results-driven leader with 15 years Management experience and

track record of success in optimizing operational and financial performance




Operations Management                             Staffing/Training/Supervision

Budgeting/Cost Controls                            Auditing

Sales and Customer Service                       Merchandising/Promotion

Administrative Paperwork/Reporting        Payroll/Timekeeping

Warehousing                                                 Order Fulfillment


Ø  Successfully managed multi-branch operations throughout New Jersey region

Ø  Recognized with Team Player of the Year Award

Ø  Consistently achieved and surpassed sales forecasts, budgets and profit goals

Ø  Selected to participate in corporate quarterly management meetings



Professional Experience


Warehouse Associate, Integrity Staffing Solutions-Lexington, KY                                       2010-Present

  Proficiently use scanner to optimize efficiency in pulling warehouse items to fulfill orders

  Facilitate productive operations by effectively sorting/stowing items for purchasing


Manager, Payless Shoe Source - Richmond, KY                                                                    1995-2010

  Directed full-scope store operations at Richmond location subsequent to managing multi-unit New Jersey store operations, with direct accountability for operational and financial performance as well as daily opening through closing functions

  Effectively hired, trained, motivated, and directed personnel; included staff evaluations and implementation of corrective actions

  Strategically scheduled team members to meet payroll budgets while ensuring appropriate workload coverage and high customer satisfaction levels

  Developed and implemented innovative store displays and promotional initiatives vital to meeting and surpassing projected sales forecasts

  Efficiently managed high volume of daily, weekly and monthly administrative paperwork and corporate/management reporting; additionally collaborated in quarterly audits

  Facilitated visual appearance, health/sanitation and safety compliance


Education/Professional Development


Numerous Management Seminars, Payless Shoe Source-NJ & KY

General Undergrad Studies, Camden County College-Blackwood, NJ

Certification, Telecommunications and Video Production, Technical Institute of Camden County-Berlin, NJ

Bartending Certificate, White Horse Bartending School-Atco, NJ




Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000








Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging new career opportunity in Management and am submitting my resume for review. In advance, thank you for your time and consideration.


As demonstrated, I offer 15 years of managerial experience in the retail sector, including steering multi-unit operations, and am highly qualified in building dynamic teams, delivering world-class customer service, driving sales/business growth, optimizing productivity and efficiency, and boosting bottom-line profits.  I am well-versed in business operations ranging from hiring, training, scheduling, and staff supervision through quality assurance, policy/procedure compliance and administrative paperwork/reporting. More recently while pursuing a permanent management position, I have acquired additional valuable skills in warehousing, inventory control and order fulfillment as a contractor with a local staffing company. To complement this background, I continually focus on professional development and have completed numerous management trainings/programs as well as varied certifications.


As a manager, you will find me to be a driven leader and collaborative team player leveraged to deliver immediate and long-term results and committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy

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