Project Management/Leadership    Planning & Scheduling    Proposal Development    Technical Presentations    Problem Resolution    Workflow Management/Efficiency Practices

SAP Expertise   Resource Procurement   High Level Analysis   Business Intelligence   Human Capital Management   Total Quality Management

Information Management   Deadline Adherence   Quality Control/Auditing   Client/Vendor Management   Productivity Increases   Continuous Process Improvement

 

Ø  Strong technical background with the ability to work independently on multiple technology projects with specialized experience in

Ø  Provide in depth, end to end analyses of various technology processes and offers solutions to any technical issue or challenge. 

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Consistently focus on ensuring development of efficiency best-practices. 

Ø  Proven ability to adapt strong safety and technical skills to diverse organization needs.

Ø  Problem-solving to meet the needs of the project

Ø  Possesses strong organizational and analytical skills.

Ø  Highly adaptable in quickly changing technical environments.

 

 

Ø  Propose and implement technology solutions including third party applications, data integration, and wide area technology solutions.

Ø  Expertly utilize SAP to best capture and report viable data to help reduce inventory and insure accuracy of production receipts and shipments.

Ø  Regularly implement technology development life cycle policies and procedures.

Ø  Interface with entire project team as required in the establishment of project schedules and resolving schedule problems.

Ø  Work with technical support to assist in resolving customer issues proactively and expeditiously.

Ø  Redesign existing components by analyzing and identifying areas for improvement.

Ø  Integrate internal and external components for successful deployment.

Ø  Test new components and performs bug fixes where necessary.

Ø  Obtain and manage customer requirements with the utmost attention to quality service.

Ø  Maintain technology systems by monitoring and correcting technology defects.

Ø  Possess technical writing and operational documentation expertise.

 

 

 

 

 

IT Manager/SAP Compass Project Team Lead, Calpine Corrugated and Smurfit Stone      2007-Present

 

  Main responsibilities: Acted as Team Lead for logistics and inventory management for SAP installation supervising and providing direction to document business processes, produce and provide training materials, custom development and reports to measure performance and accountability.

  Management committee lead for corporate application and program management and approval for corporate servers in multiple divisions of the company.

  Member of the business solutions group to analyze and implement technological solutions to improve our business and conduct progress reviews on installation, implementation and business improvement feedback.

  Successfully implemented SAP in multiple business units with resulting reduced inventory, increased efficiency, accuracy and reporting to improve manufacturing and shipping.

 

IT Director, Lyons Magnus                                                                                                                                    1997-2007

 

  Main responsibilities: Planned, designed, documented and ensured budget adherence while providing technical leadership for network of 400+ computers and servers.

  Evaluated and identified areas for improving data storage, system updates and applications.

  Integrated Cisco hardware, Windows active directory servers and Linux servers.

  Maintained connections, telecommunications and data integrity to multiple manufacturing facilities and employees nationwide.

  Built, managed and maintained Microsoft Exchange servers with over 500 mailboxes.

  Planned, built and maintained Microsoft SQL servers managing multiple high transaction databases.

  Demonstrated ability to manage complex projects communicating and coordinating with multiple department heads within company.

  Managed, monitored and constantly maintained network security.

  Managed and supervised and coached personnel with the purpose of providing significant growth opportunities.

 

Consultant/Self Employed, Lyons Magnus                                                                                                  1994-1997                                         

 

  Main responsibilities: Developed business from ground up providing training, computer maintenance, network maintenance and general technical support.

  Provided various size businesses with services including: planning, installation, monitoring, backup, operating system maintenance, software purchasing and documentation.

  Developed relationship with Lyons Magnus which turned into Network Administrator position designing and building network.  Eventually promoted to Director position.

 

 

n Bachelor of Science C Business Administration (Finance emphasis), Fresno State University

n Specialized Training and Certifications: Completed coursework for MCSE 2003, Microsoft SQL database administration, Red Hat Linux administration, Passed Microsoft Certified Professional exams for Microsoft Certified Systems Administrator and Comp. TIA Security +

 

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

IT Professional

 

DATE

NAME HERE OF RECIPIENT

NAME HERE OF COMPANY

 

Dear RECIPEINT NAME:

Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer years of progressive advancement in key roles as an IT Manager, Project Manager, IT Consultant, as well as a Subject Matter Expert related to a wide variety of technology functions.  I am also astute at employing leadership practices that help ensure cohesiveness between departments and team members. 

 I am skilled at providing expertise regarding comprehensive tasks including training, technical and operational analysis, client support and a strong background in numerous aspects of human capital development.  I am astute at developing streamlined processes that will increase operational productivity and reduce the occurrence of costly errors. 

            I am an exceptionally hard worker and my peers consider me a strong team player.  My enthusiasm comes from working directly with clients and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.

Regards,

Eric Swanson