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yyyyyy x. yyyyyy                                         

0000 xxxxxx xxxx , xxxx , xxxxx 00000


career objective                              

results-driven training, compliance, and communication manager eager to contribute unique blend of sharp business acumen, analytical aptitude, and interpersonal relations skills toward supporting the employer in improving staff performance


ø  offer nine years of progressive training, adult education, and sales management experience, with expertise in improving operational performance through staff development and internal communications

ø  design and implement trainings and orientation programs or all levels of personnel; establish expectations, prepare agendas, develop training manuals and source additional materials, conduct workshops, assess participant progress, and follow up on application and staff performance

ø  author corporate policies, implement new procedures, and lead strategic change initiatives; ensure personnel are well-versed in new materials and updates

ø  depth of knowledge in instructional systems and training methodologies, including the adult learning model and the addie (analysis, design, development, implementation, and evaluation) model

ø  dynamic communication, presentation, and relationship management skills; strong public speaking experience for audiences ranging from small to extremely large groups

ø  proactive team player equally effective in independent and collaborative environments


~ key achievements ~

  • develop and conduct highly effective corporate and compliance training programs for all levels of apollo group staff, from other trainers to enrollment counselors to directors
  • authored and implemented training manuals to provide all employees with clearly documented job descriptions, company standards, and government regulations
  • facilitated open lines of communication between apollo group divisions to achieve a more integrated work environment
  • performed a broad scope of managerial and sales functions to improve bottom-line profitability by 20% at nordstrom; recruited new staff, introduced sales strategies to increase monthly sales by 30%, and reduced shrinkage by 45%


arizona state university                                                                                                                         2009 c present

studies toward master of arts in communication


university of phoenix                                                                                                                           2007

master of arts in education / adult education and training  


western international university                                                                                                             2006

bachelor of science in business administration         


~ professional certification ~

certified instructional designer, insert institution                                                                                   insert date

professional experience                

apollo group, phoenix, az                                                                                                                    2004 c present

senior training administrator


art institute of phoenix, phoenix, az                                                                                                      2007 c present



nordstrom, insert location                                                                                                                      2001 c 2004

manager (2001 c 2004)

personal shopper (2001 c 2003


yyyyyy x. yyyyyy                                         

0000 xxxxxx xxxx , xxxx , xxxxx 00000







hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity as a training and compliance manager  and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include six years of experience providing corporate and compliance training in small and large group settings to adult higher education specialists.  i excel at developing and delivering engaging and informative presentations, and am adept at facilitating internal communications regarding corporate standards and government regulations, changes in policy, career opportunities, and employee relations issues.  my strong understanding of adult learning theory and institutional policies has consistently proven instrumental in my ability to identify and address training needs.  to complement this background, i hold a master s degree in adult education and training, am currently working towards a master s degree in communication, and am a certified instructional designer.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to insert university name, and look forward to interviewing with you in the near future.







liz agboola

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