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profile
dynamic, articulate and ambitious senior level sales engineer with extensive telecommunication industry expertise, eager to contribute solid project management, client relations and business acumen toward optimizing the goals of a progressive employer. acknowledged leaders and team builder with the ability to interpret and deploy sophisticated solutions for clients on a global scale. organized and detailed with a deep understanding of next generation technology applications, network design and client relationship management.
professional experience
2008 to present: xo communications- dallas, tx - senior sales engineer
lead voice and data network design strategies to secure client commitment for installation and integration of next generation technologies; utilize technologies including dia, mpls, transport services, sip, esip, dynamic bandwidth allocation services, and tdm services.
provide exceptional technical field support for xo sales team; contribute toward aggressive market expansion and revenue results, and collaborate with key clients to determine technical requirements and expectations in the formulation of critical business solutions.
guide sales opportunities through the pipeline; maintain oversight for the design of viable voice networks for customer applications, prepare network topologies, drawings and technical specifications.
communicate pricing forecasts to sales teams; ensure optimized sales success by preparing clear, concise directions on costs, technology requirements and project timelines.
2007 to 2008: lodestar networks ltd., dallas, tx - account executive/sales engineer
selected by senior management to lead tactical market development, client relations and sales strategies to enhance brand imaging and penetration results.
drove new account development to secure business and developed engineering solutions for data services including dia (transit services), pt-pt (transport services) for t-1, pri, ds-3, oc-3, oc-12, oc-48, mpls, 2.5 gb and 10gb waves.
performed comprehensive site visits to evaluate requirements and recommend appropriate products and services; instrumental in collaborating with senior management with ongoing vendor and product selection to enhance services portfolio.
2002 to 2007: data return llc/terremark irving, tx - telecom services manager/ network engineer
received recognition for exceptional performance (q1 award of excellence); maintained oversight for all voice services for data centers and home office applications, world-wide.
led a high performance team and supported service requirements for blackberry s, conference calling, provisioning of voice/data circuits, 800 services, pots lines, lec, neax-based 2400 global navigator and a variety of additional applications.
1992 to 2000: mci worldcom, dallas, tx - communications systems technician/engineer
applied dynamic technology skills to effectively install and maintain nortel option 11c - 81c and meridian mail; managed moves, add, changes and service requests and programmed voicemail boxes on octel vm system.
maintained nec pbx systems including a 500-port nec neax 2400 ims mmg rds system integrated with voicememo centigram; quickly and effectively handled service orders and resolved trouble tickets.
provided critical service and mac troubleshooting on 2 neax 2400 img mds systems; led integration strategies to merge system with voicememo centigram.
education & professional development
devry institute of technology, irving, tx - associates of applied science in electronics
courses: internet & network communications / understanding networking fundamentals / internetworking with tcp/ip
interconnecting cisco network devices
ccda- cisco certified design associate / neax 2400 img (hds) installation & maintenance
neax 2400 mmg (hds) installation & maintenance / neax 2400 csr acd / neax 2400 csr global navigator
neax 2000 ivs customer service programming / nortel meridian one installation & maintenance opt. 21-81c
nortel meridian mail installation & maintenance release 12 / nortel x 11 databases for technicians
centigram voicememo installation & maintenance rev. 5.04a
(date)
mr. (ms.)
(company)
(address 1)
(address 2)
dear mr. _________________
it was a pleasure (speaking with you/meeting with you) on the (date for example, 19th of february or 3rd of july). i would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered.
i am very interested in the (name of position) position, and i am convinced now, more than ever, that it is the right job for me. i feel my background and qualifications prepare me well for just the sort of challenges and responsibilities we discussed.
again, thank you for considering my qualifications. i enjoyed our talk, and am available at any time to provide you with any more information you may need. i look forward to hearing your decision.
sincerely,
name
title
company
address 1
address 2
city/state/zip
date here
dear <name here>,
please accept this letter and resume as application for the position of <position here> with <organization>. if you are seeking a strong, dynamic, results oriented senior level telecom professional to join your team and lead your organization to success, you have found your candidate.
with nearly 20+ years of successive promotions and escalating responsibilities, i have proven myself to be an enduring leader with the ability to drive consistent growth and secure critical client commitment in the face of the most challenging economic climates.
i can offer you a solid track record of driving aggressive market penetration and providing critical sales engineering support. with a demonstrated history of positively impacting revenue and profitability results, i am certain that i have the skills you are seeking. dynamic and tenacious, my ability to influence buying decisions has been a key factor in my success. skilled at translating and interpreting technical language to audiences of various levels, i am poised to make a direct and immediate impact on your organizations success.
i am expert in driving long term planning strategies that position the organization for sustainable growth, and championing next-generation technological solutions that create distinction among the competition. i have a talent for aligning corporate goals to day to day management activities, and can effectively communicate strategic business plans to the staff in a manner that captures employee loyalty and enhances motivation.
i am certain after reviewing my qualifications that you will want to speak with me further, and as a proven leader, i believe it would be mutually beneficial for us to meet. i will call next week to inquire about the possibility of meeting to discuss your organization s goals and how i can help you meet them.
thank you for your time and consideration.
sincerely,
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