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Glen Stamper

0000 xxxxxx xxxx , xxxx , xxxxx 00000



Career Objective


Proficient, client-oriented Service Technician eager to contribute technical expertise as well as dynamic customer service, project management and administrative skills toward supporting operations of a progressive organization


Qualifications Profile


Ø  Offer approximately 12 years experience in commercial and residential HVAC/technical services

Ø  Extensive background in servicing, troubleshooting, repair, retrofit, and replacement of commercial chillers, centrifugals, water source heat pumps, cooling towers, water pumps, and packaged AC units (up to 100 ton) as well as packaged and split heat pumps, gas packs/furnaces, and zone systems

Ø  Customer-focused, service-oriented professional who consistently provides world-class customer service crucial to sustaining/growing business; sharp communication and interpersonal relation skills

Ø  Excel in strategically prioritizing, planning, coordinating, and managing projects/jobs to maximize productivity, efficiency and cost-effectiveness while meeting stringent deadlines

Ø  Proficient in managing detailed paperwork, preparing/submitting job invoices and controlling parts/supplies inventories

Ø  Qualified to apply industry background toward management, sales and estimating

Ø  Freon Certification Type II, III and IV; Certification no. 585966026


Professional Experience


Service Technician, Sunstate Mechanical Services-Scottsdale, AZ                                        2008-2010

Proficiently coordinated and facilitated field services including repair, servicing, retrofit, and/or replacement of varied commercial heating and air conditioning systems, with strong focus on delivering quality customer service vital to ensuring high satisfaction levels and generating repeat business

Strategically managed repair parts and Freon inventory to maintain optimal stock levels

Effectively provided customers with detailed job invoices including calculating and listing of parts, fees and labor charges

Service Technician, Chas Roberts Air Conditioning, Inc.-Mesa, AZ                                        2004-2008

Service Technician, MK Mechanical, Inc.-Glendale, AZ                                                          1998-2004

Specializing primarily in residential market, provided HVAC systems servicing, repairs and maintenance; accurately controlled inventory as well as prepared/submitted comprehensive invoices


Education/Professional Development

Graduate, HVAC Program, Universal Technical Institute
Freon Certification Type II, III and IV, Ferris State University
Business Management Major, Phoenix College; 2 years

Manufacturer Training; Trane, Carrier and York



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