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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Country of Citizenship: United States
Preference: Spouse preference under Executive Order 13473
Job Title: Contract Specialist
Department: Department of the Air Force
Agency: Air Force Personnel Center
Core Competencies
Contract Administration, Contractual Compliance, Supplier Sourcing, Cost Analysis, Price/Term Negotiations, Purchase Order Processing, Procurement, Purchase Order Analysis/Auditing, Inventory Control, Warehousing, Operations Management, Policies & Procedures Development, Six Sigma, Quality Assurance, Staffing, Training & Development, Team Supervision, Human Resource Management, Accounting, Credit & Collections, Payroll Processing, Cash Management, Statistical Reporting, Customer Service, Client & Vendor Relations, Communications, Consulting
Experience
May 2010 C Present
Axseum Solutions
Fort Lewis, WA
Hours per Week: 40
Salary: $18.00/hour
Supervisor: Kim Pellerin; 253-967-7174; May Contact
Counseling Support / MLF (Contract Employee)
Actively support soldiers/service members throughout Education Center in-processing and out-processing. Contribute dynamic communication skills toward presenting education opportunity briefings to members returning from Iraq & Afghanistan in compliance with Education Services Officer (ESO) directives; consult on both classroom and online correspondence military programs and courses of instruction as well as Tuition Assistance. Effectively work with members to generate critical information/documentation supporting pursuit of educational goals. Collaboratively plan and coordinate Education Center Fair instrumental to boosting market penetration.
Prepare and maintain detailed records of all counseling sections and transactions with soldier education files. Produce detailed statistical usage reports per format requirements and suspense IAW/local SOPs for submission to ESO, providing key tools for evaluating program performance and defining future operational strategies and corrective measures supporting optimal delivery of educational services. Further apply solid administrative skills toward managing monthly updates of bulletin boards throughout facility.
Advise clients in use of MLF facilities, training aides and multi-media equipment to maximize secure and accurate use. Apply technical proficiencies toward basic maintenance of automation/technology equipment. Facilitate MOS library operations ranging from supporting customer requirements and processing orders to maintaining checkout/intake of both controlled and common access military publications.
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Yyyyyy x. yyyyyy Page 2 of 3
May 2008 C August 2009
Allied Waste aka Republic Services
Hours per Week: 55
Salary: $73,434/annual + 10% year-end bonus
Supervisor: Chad Readlinger; 480-627-2700; May Contact
Division Accounting Manager
Steered full-scope operations for greater Houston area, from credit and collection to payroll and accounting functions. Successfully defined, developed and executed innovative operational, scheduling, resource planning, change management, and organizational procedures/processes as well as training manual instrumental to increasing efficiency, productivity and quality of operations; substantially reduced Days Sales Outstanding (DSO) within 6 months of hire. Spearheaded monthly departmental management meetings fostering productive communications and optimal operational performance. Oversaw payroll processing for Houston Area, South Central Area and National Accounts through direction of 2 full-time payroll clerks.
Proficiently created Purchase Orders (POs) and received, approved and managed through final payment. Conducted delinquent account reviews to isolate factors impacting non-payment, from incorrect PO data and contract terms expirations to name changes, company relocations, etc. and implemented corrective actions for prompt resolution. Ensured contractual compliance through thorough review of POs, verifying provision of services in accordance with terms.
Demonstrated solid Human Resource (HR) management skills in efficiently hiring, training and terminating staff; partnered with HR Department in operations spanning disciplinary procedures, performance evaluations and staff guidance/mentoring. Actively collaborated with HR Department in developing effective training classes as well as soliciting and scheduling external trainers to deliver on-site staff training/development programs. Boosted employee motivation, morale, retention, and bottom-line performance by strategically creating and implementing a bonus structure.
December 2005 C March 2008
Mel S. Harris & Associates
Hours per Week: 55
Salary: $89,000/annual
Supervisor: Michael Young; Phone Unknown: May Contact
Senior Collections Manager
Recruited, built and led a cross-trained, client-focused team of supervisors and collection specialists and steered operations to optimize efficiency, accuracy and quality in achieving stringent timelines and objectives; grew department from 8 to 18 team members. Effectively developed and implemented new hire training programs as well as created adjunct training manual. Led monthly meetings with personnel to discuss team agendas and goals. Capitalized on conflict management training in enhancing customer service operations related to debtor dispute and complaint resolution. Drove innovative internal changes generating substantial results; doubled pre-litigation collection numbers from $74K to $176K monthly concurrent with increasing payers unit monthly collection numbers from $600K to $935K.
Contributed subject matter expertise toward serving as key legal resource in working with attorneys, executives, courts, and defendants to define courses of action and resolve complex collection issues. Commended by senior management for increasing production of judgments from 600 to 2K weekly.
Concurrently managed broad-scope administrative functions ranging from salary planning, settlement approvals and check requests to legal correspondence, turnovers and complaints resolution. Partnered with IT Department in facilitating cost-effectively physical relocation with zero downtime.
July 2001 C December 2005
HSBC Finance Corporation
Hours per Week: 44
Salary: $57,000/annual
Supervisor: Santina Ratz; Phone not available; May Contact
Services Representative
Yyyyyy x. yyyyyy Page 3 of 3
Demonstrated dynamic workflow management skills in successfully steering operations concurrent with managing 750 account portfolios through entire litigation process. Achieved 120% of first fiscal year goal through productive client relationship management in collecting delinquent payments; commended for subsequently maintaining 140% of fiscal year goals throughout tenure. Actively counseled past-due clients on financial management and optimal account restoration solutions. Substantially boosted bottom-line receivables by strategically developing and implementing a proactive skip tracing system to efficiently manage delinquent accounts. Collaboratively organized training seminar targeting Household Finance attorneys as well as select top performers and management staff, playing instrumental role in improving financial results.
In recognition of exceptional performance and leadership qualities, hand-selected to serve on multiple relief assignments as well as nominated to interview for company s Management Training Program. Earned Four-Star Performance Award as well as 3 company-paid trips.
August 1997 C July 2001
CompUSA, Inc.
Hours per Week: 55
Salary: $31,000/annual
Supervisor:
George Grillo; Out of Business
Buyer/Assistant Sales
Manager/Operations Manager/Front-End Manager/Corporate Sales Desk Manager
Proficiently reviewed POs for quality control and facilitated orders in alignment with contractual guidelines to ensure on-time product delivery. Researched, sourced and negotiated with vendors to secure competitive pricing and terms. In Operations Manager capacity, steered front-end and warehousing as well as Loss Prevention department. Strategically controlled all store inventories to maintain optimal stock levels and product mix based on real and projected needs. Contained risk to company by establishing and implementing proactive measures to mitigate both internal and external theft/loss.
Effectively directed team of head cashiers, cashiers and customer service representatives supporting front-end operations. Oversaw all cash sales accountability, deposits and refunds and balanced safe. Thoroughly investigated chargebacks and NSF claims for prompt resolution.
Actively
collaborated with Sales Manager in driving revenue growth. Resourcefully
organized sales events with vendors targeted toward enhancing employee product
knowledge and resulting in increased sales volume.
Education
University
of Phoenix-Houston, TX
Masters in Human Resource Management; In Progress-April 2011 anticipated completion
GPA: 2.8
Credit Hours Earned: 15 of 36
University of Phoenix-Houston, TX; 2008
Bachelors of Science in Business Management; 2008
GPA: 2.8
Credit
Hours Earned: 120
Professional Development/Certifications
Certified, Spanish Financial Terminology
Certified, Six Sigma For Everyone
Certificate, Maintaining a Positive Workplace Environment
Certificate, Signature Service The Key to Customer Satisfaction
Certificate, Time Management Certificate
Certificate, Payroll Law
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Country of Citizenship: United States
Preference: Spouse preference under Executive Order 13473
Job Title: Contract Specialist
Department: Department Of The Air Force
Agency: Air Force Personnel Center
Job Announcement Number: AFPCACQEHxxx-xxx-xxxx
KSA Responses
1. Knowledge of a wide variety of contracting methods and contract types
sufficient to perform pre-award, post-award, and/or contract price/cost
analysis functions.
I have held accountability for diverse contract processes in multiple positions over the course of my career. For example, as a Buyer with CompUSA, Inc., I was responsible for thoroughly researching suppliers to source best prices and terms while ensuring product quality and compliance with contractual directives. After defining optimal vendors, I would implement orders and follow the process through on-time delivery, including reviewing Purchase Orders (POs) for accuracy and contractual fulfillment.
Similarly, during my tenure with Allied Waste I held full authority for creating, receiving, approving, and managing contract purchase orders through final payment, In this capacity I proficiently ensured compliance through comprehensive review of POs to verify services were delivered per terms as well as troubleshot and resolved related issues, such as identifying and addressing contract term expiration issues.
Complementing this, I offer a Bachelor Degree in Business Management as well as solid experience in accounting and finance that should prove instrumental in effectively conducting price/cost analysis as well as auditing contractual data for quality control.
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Country of Citizenship: United States
Preference: Spouse preference under Executive Order 13473
Job Title: Contract Specialist
Department: Department Of The Air Force
Agency: Air Force Personnel Center
Job Announcement Number: AFPCACQEHxxx-xxx-xxxx
KSA Responses
2. Knowledge
of business practices and market conditions so as to evaluate bid
responsiveness, contractor responsibility, contractor performance, and other
wide ranging contract actions.
I am well-versed in wide-range business practices as evidenced by my diverse background in multiple areas of operations including buying/procurement and purchase order management. I have effectively researched suppliers and reviewed quotes/bids as well as conferred with vendors to secure competitive pricing and terms as well as followed the purchase of goods/services from inception through contractually-compliant fulfillment.
Having worked in varied industries, I have consistently demonstrated the ability to rapidly adapt these skills to meet procurement requirements. My strong research skills have proven instrumental in identifying and analyzing market conditions and contractor resources, evaluate bids and define optimal supplier selection across broad sectors.
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