Food Service Professional

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Ø  Customer-focused professional committed to providing superior service and ensuring high satisfaction levels; consistently recognized as a Top Server who goes beyond expectations to maximize customer retention and business development

Ø  Well-versed in all areas of restaurant operations, from hiring, training, scheduling, and supervising high-performance staff to managing inventory, purchasing and payroll

Ø  Exceptional planning, prioritization and workflow management skills crucial to optimizing productivity and efficiency while maintaining high quality standards

Ø  Dynamic communication, relationship building and problem solving skills

Ø  Multi-lingual; English, Lithuanian and Russian as well as conversational Spanish

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Owner/Operator                                                                                                            2008-Present

Salsa Nightclub                                                                        

Steer full-scope operations of entertainment business, with a strong focus on identifying and capitalizing on customer needs and industry trends as well as delivering world-class service

Effectively hire, train, schedule, and direct staff and manage employee relations

Successfully plan, coordinate and oversee special events; grow business and maximize market penetration through strategic advertising and promotional campaigns

Oversee inventory, negotiate with vendors and facilitate purchases

Server                                                                                                                          2000-2008

Stanford's Restaurant & Bar-Tukwila, WA; 2007-2008

A fine dining establishment

Marie Callenders-Federal Way, WA; 2000-2007

Recognized as on of top servers; successfully built a loyal customer base in response to talent for delivering professional, courteous and quality service in fast-paced environment

Built effective relationships with management, facilitating a collaborative teamwork environment conductive to maximizing productivity and efficiency of operations

Demonstrating commitment to employer, took the initiative to work 12+ hour shifts while maintaining high performance level and enthusiastically covered staff shortages with little notice

 

Co-Manager/Assistant Manager                                                                                    1993-2000

Sbarro-Bellevue, WA; 1998-2000

Sbarro-Federal Way, WA; 1993-1996

Rapidly progressed with company from entry-level Crew position; assumed management responsibilities at age 16 while at Federal Way location and subsequently earned Co-Manager title at Bellevue site

Effectively hired, trained, scheduled, and supervised staff and managed employee payroll

Strategically controlled inventory and placed food/produce orders to maintain optimal stock levels while minimizing waste

Oversaw front operations to ensure efficient, quality patron services and effectively troubleshot issues for prompt resolution

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Coordinator; have organized multiple trips to Mexico in order to collect/distribute donations benefiting orphans and indigent children