yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

versatile business professional eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance.

 

profile

 

• versatile professional offering solid and progressive experience in the insurance industry, including expertise within sales/marketing, management and customer service capacities.
• in depth training in political science, legal support, paralegal functions, and alternative dispute resolution. 
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• dynamic communication, organization, problem-solving, and relationship management skills.

 

selected accomplishments

regional winner for highest customer service score in august of 2008

highest income per employee in region in august of 2007

selected to attend the regional sales dinner 10 times for exceptional on-the-job performance.

 

professional experience

assistant branch manager enterprise rent-a-car                                                                  2006-present

• sharp business acumen and experience in managing broad scope of operations, increasing fleet growth, boosting income and maintaining enterprise service quality index.
• effectively train and direct 7-member staff and actively collaborated in human resource operation functions such as personnel training, evaluating performance and providing guidance/mentoring.
• consistently ensure delivery of quality customer service vital to sustaining and growing accounts.
• facilitate productive business relationships with general managers, travel coordinators and service managers, ensuring quality customer service and increasing brand recognition.
• strategically prospect new business through cold calling, foot canvassing corporate account targeting, and internet research referral generation.

 

insurance agent aflac                                                                                                                         2006

• successfully steered insurance sales operations to generate high volume growth and revenue.
• effectively presented aflac policies to potential clients, sold policies to employees and serviced accounts as needed.

 

night auditor holiday inn express                                                                                                         2006

• proficiently ran all night audit reports, ensuring accurate balancing of receipts on a daily basis.
• responsible for depositing all credit card transactions, checking guest in/out and preparing continental breakfast for customers.

 

professional education

bachelor of arts in political science and legal studies california state university chico                 2005

certificate in paralegal studies

certificate in alternative dispute resolution

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in sales/marketing, management, legal support, and customer service capacities. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, multi-tasking, problem-solving, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

 

yyyyyy x. yyyyyy