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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000




results-driven individual eager to contribute broad scope of experience in sales, retail management, personnel supervision and customer service skill sets in a challenging operational management position.

career profile

ø  over 12 years of operations, personnel and store management experience.

ø  strong team leader, developer, manager and coordinator.

ø  drive achievement of ambitious revenue objectives in highly competitive market places.

ø  adept at training store staff to high standards.

ø  skilled in effective merchandising, inventory control and shipping.

ø  record of progression to assignments of increasing responsibility.

ø  consistently meet/exceed challenging business development objectives.

ø  notable facilitator and communicator.

ø  well-organized multi-tasker with strong detail orientation.

professional experience

a.j. wright, oxon hill, md                                                                                                          2009 - present

assistant merchandise manager

       open and close store, supervise customer service and sales goals and manage freight deliveries.

       train and oversee staff and coordinate with corporate personnel on store-related concerns.

       manage all facets of daily operations including cash control.


linens n things, rockville, md/largo, md                                                                                       2006 - 2008

assistant operations manager

       see above entry; responsibilities identical.


filene s basement, washington, dc                                                                                                 2005 - 2006

shoe department manager

       trained all store personnel, opened and close store and supervised sales goals/customer service.

       consulted with corporate on store matters.


city sports, washington, dc                                                                                                           2003 - 2005

shoe department manager & sales floor supervisor

       see above entry; responsibilities identical.


shoe city, washington, dc                                                                                                             2000 - 2003

stockroom supervisor

       provided customer service, managed purchasing, shipping and receiving of all merchandise.


other experience

prior to 2000, employed by high point university barnes & noble booksellers in capacity of store associate providing customer service and assisting with purchases of educational material.



prince georges community college, largo, md, major 2001


high point university, high point, nc, major 2000


suitland high school, district heights, md., diploma 1998

who s who among american high school students, 1997-1998

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