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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx •




results-driven, solutions-focused and detail-oriented professional desiring a challenging and rewarding analyst role within a dynamic and growth-oriented organization.


career profile


        offer over 20 years of progressive combined experience in various facets of executive-level healthcare administration support, including substantial proficiencies in effective data collection, efficient and accurate research and analysis, and solid organizational start-up capacities.

        contribute intelligent business acumen and strong analytical abilities, along with exhibiting exceptional written and verbal communication skills.

        seamlessly blend solid decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

        highly proficient in all time management aspects, including quickly identifying and completing daily priorities in a proactive and productive manner.

        able to successfully perform independently or within a team-based environment to exceed all operational goals and objectives.


~ key accomplishments ~


        actively assisted in facility preparations for jcaho site review, including producing a variety of new forms and applications to support the facility s compliance with jcaho requirements.

        successfully coordinated the culmination of a limited plan provider application to a department of corporations.

        efficiently revised and implemented an effective new site-specific security manual.


professional experience


executive assistant

loma linda university medical center, loma linda, ca                                              2006 c present

        provide optimal administrative support to hospital administrators, including gathering accurate statistics and presenting effective and efficient analysis of financial, systems, and operational data.

        develop valuable formal presentations to support any required executive-level administration requests.


executive assistant

primary provider management company, riverside, ca                                                   2003 c 2006

        effectively coordinated quality management, utilization management, and credentialing committee meetings, as well as provided data compilation, minutes recording, location setup, and catering.

        provided accurate physician practice profile data through claims analysis, along with composing and distributing policy and procedural updates as necessary.

        actively assisted the utilization management department with referral appeals processes and the coordination of member/doctor reassignments, as well as the productive scheduling and attending of joint operating committee meetings in support of numerous health plans.


yyyyyy x. yyyyyy               (xxx-xxx-xxxx                                       page two


professional experience (con t)


administrative assistant

inland empire health plan, san bernardino, ca                                                               2000 c 2002

        assisted management within the daily administrative functions of the utilization management department, such as the launching of new products, the maintenance of confidential member-based information, and the development of newly established departmental policies and procedures.

        successfully completed various regularly occurring projects, including researching and analyzing bed days, referral and denial patterns of ipas, and specialized reports, as requested.

        coordinated all activities of a um subcommittee. including compiling and distributing materials and recording / transcribing meeting minutes.


executive coordinator

interweave solutions, inc.                                                                                                   1998 c 1999

        oversaw the daily administrative operations of a facilities management office, including developing and implementing effective office policies and procedures for the newly established department, as well as negotiating all leasing/purchasing of office equipment and furnishings.

        abstracted and developed key departmental contracts database, along with supporting the information services department for parkview community hospital (a local client).

        proactively assisted the vice president of facilities management within all confidential correspondence, meeting presentation preparation, and necessary scheduling activities.


contracts coordinator

adventist health managed care, loma linda, ca                                                              1995 c 1998

        successfully performed initial contract analysis and mutual contract negotiations with ancillary providers, including facilitating contract implementation for five member hospitals.

        accurately produced adhoc contract documents for the vice president of contracting and business development, as well as provided abstracts of health plans and ancillary contracts and developed databases.

        provided optimal research and analysis support of health plan contracts for executive-level management, including stop-loss analysis.

        coordinated executive-level calendars and made travel arrangements as necessary.


administrative assistant

prime care international, ontario, ca                                                                           1994 c 1995

        supervised the duties of two departmental secretaries, along with scheduling and attending joint operating committee meetings, providing negotiation support and research for health plan contracting, and developing optimal contract databases.


executive secretary

montgomery regional medical center, montgomery, al                                                            1994

        effectively produced, processed, and maintained professional service agreements and ancillary contracts held by the facility, including physician income guarantees.

        oversaw the tracking and reporting of all facility-based capital expenditures and monthly budget reports.


education and computer skills


bachelor of science in healthcare administration                                             university of phoenix


proficient in ms office 2003 / hms / visio / crystal / proclarity / internet applications

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