Hiring Agent Name
I am currently seeking a challenging career opportunity in a Disaster Planning & Recovery capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As indicated in the accompanying resume, I bring to you solid experience in managing IT disaster planning and recovery operations, proficiency in IT security, considerable strengths in server and network administration, and a strong ability to complete project initiatives on time and within budget parameters. To complement these qualifications, I offer polished analytical, troubleshooting, and end user relations skills which are paramount to achieving and maintaining business continuity, regulatory compliance, and client satisfaction.
As a proactive contributor to your organization, you will find me to be an industrious and detail-focused professional committed to supporting you in achieving your objectives through an impressive work ethic and dependability. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
Dedicated IT Professional eager to contribute significant Disaster Planning & Recovery
background toward supporting a dynamic company in safeguarding critical business information and
optimizing business continuity.
Possess over 7 years of experience in full-scope disaster planning (DP), disaster recovery (DR), and business continuity planning (BCP) activities. Extensive experience in creating and testing DR plans and programs and managing multiple projects concurrently. Strong training, motivational, coaching and supervisory talents. Well-versed in LAN/WAN architecture development for PC and midrange systems. Exercise exemplary problem solving abilities to install, configure, troubleshoot, and swiftly repair PCs and peripheral equipment. Outstanding multi-tasking, interpersonal, documentation and communication skills; adept at interfacing with all levels of personnel from technical staff to senior executives. Solid experience in real-time natural disaster recovery events.
Nominated for over 21 APEX awards during tenure with SunGard Availability Services.
Chosen as Employee of the Month in June 2008 and winner of APEX recognition.
Adeptly performed project management by gathering customer requirements, devising and testing DR integration plans, incorporating DR strategy into business continuity plans, and monitoring key metrics of Recovery Point Objective (RPO) and Recovery Time Objective (RTO) during testing.
Provided continuous hands-on training and mentoring to optimize staff performance in problem anticipation, identification, troubleshooting and resolution.
Demonstrated superior technical acumen as designated escalation point of contact for Sungard s DR Team.
SunGard Availability Services, Philadelphia, PA, 2003 to 2010
Disaster Recovery Specialist
Spearheaded full spectrum of disaster planning and recovery functions inclusive of comprehensive documentation, direct customer communication, and compliance with government regulations.
Configured client DR testing environments including operations system installation, virtualized server setup, attaching external disk SANs, and configuring network interfaces connected to customer network.
Designed and implemented SAN zoning configurations for customer tests and disasters.
Proficiently installed newly-acquired Sun hardware such as racking servers, cabling, and LOM/ALOM and system controllers.
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Professional Experience continued
Collaboratively assembled troubleshooting guidelines, policies and procedures for Unix, Network, Storage, Silos, and SAN components.
Applied sharp organizational skills toward conducting analyzing and documenting servers used by midrange platform (i.e. HP9, HP3, Sun, NCR, Sequent), employee per shift, number of midrange tests, and end-to-end test time.
Provided critical leadership in development, maintenance, testing and implementation of domestic and global IT disaster recovery programs and processes.
Coordinated and managed technical support activities for U.S. and international data centers.
Orchestrated staff training/development initiatives encompassing troubleshooting, administering and fine-tuning servers, hardware and software, and operating systems.
Bachelor of Science, Information Systems Technology
Drexel University, Philadelphia, Pennsylvania
Solaris Sun Certified Professional System Administrator
Certified HP-UX 11i System Administration
Certified Fabric Professional 2G, Brocade
SUN Servers: Enterprise, SunFire and LDOM servers.
HP Servers: 9000, nPartition, integrity and lpar servers.
SAN switches: FC9000, McDATA and brocade.
SAN Storage: EMC and Hitachi.
Tape Libraries: STK, Quantum, ESL, IBM and ADIC.
Solaris: 2.5.1 to 10
HP-UX: 10.20 to 11.23.
Web: HTML, Microsoft FrontPage 2000.
Software: Veritas, Netbackup, Tivoli, EMC, Legato and TMS.
Various: Oracle, Lotus Notes, TCP/IP and Office.
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