yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
~ objective ~
eager to launch career as a flight attendant, proactively contributing exceptional interpersonal and communication skills toward supporting a dynamic airline company in optimizing customer service and satisfaction.
~ key qualifications ~
proven capabilities in developing immediate rapport with people from all walks of life.
create and maintain strong customer relationships, consistently ensuring first-rate satisfaction.
self-directed and dependable; extensive experience in working autonomously without supervision.
reputation for professionalism, solid judgment, integrity and problem solving abilities.
resourceful self-starter; set goals and develop action plans for attainment.
~ professional experience ~
sabbatical, 2005 to present
wailana inn, kihei, hi, 1997 to 2005
owner / manager / host
spearheaded daily operations of small hotel inclusive of advertising, marketing, public relations, reservations, and event planning/management.
applied strong supervisory talents to train, coach, manage and evaluate employees.
leveraged exemplary skills in financial administration to create and manage budgets, perform bookkeeping, prepare monthly reports, and oversee profit and loss accountability.
diligently analyzed market trends and conditions, monitored competitive activity, and modified sales strategies to improve revenues.
evaluated existing pricing strategies and revised accordingly to strengthen profitability.
decisively created policies and procedures to maximize quality levels and customer service.
earlier experience includes management role with selleck properties, los angeles, ca, 1982 to 1997.
~ certificates ~
adult/child/infant cpr/aed, international cpr institute, valid until 12/10/2010
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