career objective                              

client-focused physical therapy program administrator eager to contribute superior ability to steer clinic operations and drive business growth toward supporting the employer in optimizing performance

profile                                                

ø  offer ten years of progressive experience developing, implementing, and managing physical therapy programs, with expertise in workers compensation cases

ø  demonstrated ability to provide excellent service for existing customers while expanding sales pipeline; manage key accounts, develop niche markets, administer major contracts resulting in high-revenue transactions

ø  effectively prospect, secure, and retain diverse, geographically dispersed account base; assess and address client-specific needs

ø  successfully identify and capitalize on opportunities to penetrate and develop markets; monitor trends and developments, including competitive services and marketing activities

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; train and direct top-performing cross-functional support teams

ø  dynamic communication, presentation, negotiation, and relationship management skills

professional experience                

rehabsource c therapy at work & functional capacity evaluation centers, oklahoma city, ok              6/03 c 12/08

director

• successfully drove all aspects of operations from inception to supervision of daily activity at clinical facilities comprising two outpatient clinics, a functional capacity evaluation clinic, and multiple onsite therapy services
• led concept development and implementation, marketing and business development, human resources management, and program administration efforts
• recruited, hired, trained, and directed knowledgeable and courteous interdisciplinary team of physical therapists, technicians, and clerical personnel; facilitated pre-employment testing, on the job training, and employee relations initiatives to build and retain highly skilled staff
• proficiently designed and provided direct care/treatment programs targeting workers compensation injury patients; served as liaison for employers, employees, physicians, and insurance representatives
• planned and administered departmental and comprehensive budgets in line with corporate goals, facility needs, and business forecasts

 

argosyhealth, horsham, pa                                                                                                                  11/00 c 6/03

physical therapist / oklahoma area manager

• effectively developed and managed industrial rehabilitative, physical, and occupational therapy programs offered at multiple worksites throughout oklahoma
• designed and instituted complex staff utilization plans and oversaw pt teams in providing patient care at geographically dispersed locations
• expanded market share and increased statewide employer-customer base; maintained open lines of communication between employers, employees, physicians, and insurance representatives handling workers compensation cases

 

associated rehabilitation, inc., oklahoma city, ok                                                                                 5/99 c 11/00

physical therapist

• provided a range of treatment services for patients with orthopedic and neurological injuries
• entrusted with direct oversight of technicians and coordinating staff activity

education                                           

university of oklahoma, norman, ok

bachelor of science in physical therapy                                                                                             1999

bachelor of science in health and sports sciences                                                                            1996

 

~ licensure ~

registered physical therapist #2938, oklahoma state board of medical licensure and supervision