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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx daytime, ( xxx-xxx-xxxx  evening


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versatile, results-driven professional eager to contribute dynamic project/program management, strategic planning and interpersonal relation skills toward actively supporting a progressive organization in optimizing performance.


resume bar.jpgprofile

ø  offer extensive experience in designing, developing and implementing targeted initiatives to meet and exceed fiscal and operational objectives.

ø  entrusted with achieving optimal utilization of resources through proactive workflow planning and budget administration.

ø  effectively define, develop and execute targeted action plans to maximize operational productivity, efficiency and performance.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients, external contractors, government officials and community members.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  demonstrate initiative by analyzing, creating and executing procedures to eliminate redundancy, accelerate output, and minimize expenses.


resume bar.jpgprofessional experience

aarp                                                                                                                                            1995-present

senior strategy and integration planner, office of volunteer and civic engagement (2008-present)

  contribute dynamic leadership skills in managing the enterprise-wide development of a volunteer and civic engagement strategic and integration plan.

  apply sharp critical thinking abilities toward defining, developing and implementing strategic and integrated plans to optimize productivity, efficiency and performance.

campaign consultant, office of chief communications officer (2005-2008)

  directly managed, mentored and motivated 6 external consultants and a team of external and internal stakeholders, playing an instrumental role in the development of top performing team members.

  identified, developed and implemented the aarp entertainment strategy that provided a clearly defined framework to identify, create, evaluate and execute internally and externally generated opportunities that advance brand attributes and social change mission. 

  innovatively created and executed targeted campaign plans to strategically position aarp with prominent organizations, opinion leaders and executives.

special project manager, office of director of policy and strategy (2003-2005)

  conducted comprehensive industry research and analysis to develop a successful model for aarp health navigation. 

  demonstrated exceptional problem solving skills in developing key tactics to lead cross-association effort to advance health navigation from a concept to a successful online health information navigation service. 

  proactively built and established strategic relationships with internal and external stakeholders to promote concept, solicit input and develop partnership arrangements.


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aarp                                                                                                                                            1995-present


supervising attorney and special project manager, office of the director (2001-2003)

  significantly improved the delivery of legal services to low-income residents of the district of columbia by implementing and managing all aspects of three innovative, volunteer-driven projects. 

  exhibited solid leadership qualities in managing 4 staff members, 30 volunteers and 3 legal self-help office sites.

  successfully promoted projects at the national level by developing measurement techniques, analyzing data, producing reports, delivering presentations at conferences and publishing articles.

acting director, dc senior medicare patrol project & staff attorney, ombudsman program (1999-2001)

  strategically planned and coordinated workflow to maximize resources while controlling costs and meeting organizational needs.

  led 20-member team to develop and implement media launch of senior medicare patrol project.

  applied strong communication and interpersonal relation skills toward serving as primary liaison to 15 presenters including secretary of health and human services, u.s. attorney for the district of columbia, congresswoman eleanor holmes norton and other senior-level federal and district officials.

sole practitioner & consultant, legal counsel for the elderly (1995-1999)

  demonstrated exceptional project management skills in overseeing and preparing various documents in compliance with applicable court rules, regulations, internal policies and procedures.

  performed client intake interviews and promptly responded to inquiries, ensuring open lines of communication.

  spearheaded the development and execution of case strategies to assist elderly clients.


prior experience


associate, manager - burke and smith chartered, chicago, il

trial attorney - united states department of justice, antitrust division, honors program, chicago, il

international flight attendant - united airlines, san francisco, ca, chicago, il, washington, dc


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juris doctor, with honors - depaul college of law, chicago, il, graduated first in class

additional honors: american jurisprudence awards; depaul law review


bachelor of arts, social ecology - university of california, irvine


resume bar.jpgmemberships

district of columbia bar, illinois state bar, federal bar for the northern district of illinois


resume bar.jpgcommunity activities

american red cross, disaster relief volunteer, client services and government liaison, hurricane katrina

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