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career objective
results-driven executive director eager to contribute outstanding operational management and team leadership skills toward supporting the employer in optimizing financial performance
profile
ø offer 11 years of progressive property management experience, with expertise in cultivating a service-oriented environment vital to maximizing tenant satisfaction and retention
ø oversee preventive, general, emergency maintenance operations; conduct regular walk-throughs and complete checklists to ensure compliance with safety regulations, building codes, and corporate standards
ø serve as liaison for property owners, management companies, and tenants; proactively respond to issues and efficiently resolve potential problems; depth of knowledge regarding local and state ordinances
ø steer major remodeling and renovation projects; research, contract, and supervise construction and repair specialists
ø strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; build, train, and lead top-performing support teams
ø dynamic communication, presentation, negotiation, and relationship management skills
professional experience
wentworth property management corp. 2005 c present
executive director
- in recognition of outstanding performance, quickly progressed within the largest residential property management services company in the united states from initial property manager position to attain ultimate position as executive director
- entrusted with managing all aspects of operations for a business unit responsible for generating more than $2m in annual revenues
- granted above and beyond the call of duty award (2007)
impac property management 2002 c 2005
portfolio manager
- successfully managed multiple residential properties, including society hill in newark, nj consisting of three associations and a master association for a total of 803 units, a high rise in hackensack with 143 units, a pair of high rise buildings in hackensack and ft. lee with a total of 425 units, and a garden home-style complex in teaneck with 168 units
- directed major renovation projects ranging up to $950k; supervised full-scale façade rehabilitation, electrical distribution system replacement, total re-siding of 12 buildings, road repaving, in-ground swimming pool replacement, and numerous interior rehabs
- played an integral role in negotiating renewal of union contract and in settling employee relations issues
integra property management 1999 c 2002
property manager
- expertly oversaw a portfolio comprising two high rise buildings in hackensack and a co-op in little falls, with a total of 520 units
- collaborated on numerous capital improvement projects throughout tenure with company, including two garage rehabilitations, a balcony restoration, and the rehabilitation of 46 co-op units following extensive flooding caused by hurricane floyd
education
hudson county community college, jersey city, nj 1998 c 1999
general studies
~ additional training ~
professional development seminars, the institute of real estate management (irem)
professional development seminars, community associations institute (cai)
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