yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

 

objective

productive, quality-oriented administrative professional eager to contribute office operations, data collection/ entry and project management skills in a challenging assignment.

 

career profile

ø  long-term clerical, data entry, customer service and regulatory experience.

ø  extensive professional training and education.

ø  career built with international telecommunications leader.

ø  focus on productivity enhancement and meaningful cost control.

ø  knowledgeable in invoicing and order processing.

ø  record of progression to assignments of increasing authority and responsibility. 

ø  wide-ranging project and general operations background.

ø  skilled in policy, procedures and process improvement.

ø  comprehensive grasp of business management.

ø  outstanding communications and presentation skills.

ø  expertise in providing support to senior management.

ø  well-organized multi-tasker with strong detail orientation.

ø  university-level liberal arts training.

 

technology skills

lotus 1-2-3

 

professional experience

at&t, detroit, mi                                                                                                                            1986 - 2008

customer information specialist

       assisted telephone customers with address retrieval, business listings and public service information.

 

earlier background

have also been employed by michigan bell in role of statistics clerk performing collecting and inputting revenue data into report form. also have served with bell tool as surface grinder; tiffany s janitorial service, inc. as maintenance worker; professional tapes and records as store manager and chrysler corporation as line assemblyman.

 

education

ameritech applied technologies, inc., oak park, mi

introduction to microcomputers course, 1989

ibm dos 3.1 course, 1989

lotus 1-2-3/advanced lotus course, 1989

 

focus hope training institute, detroit, mi

machinist training course, 1984

 

wayne state university, detroit, mi

liberal arts studies, 1980