yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
productive, quality-oriented administrative professional eager to contribute exceptional business support, office management, telephone, computer and interpersonal relations skills in a receptionist assignment.
ø over six years of administration, customer relations and communications experience.
ø expertise in all office administrative functions.
ø notable telephone and communications skills.
ø exceptional time management abilities.
ø proficient in advanced software applications.
ø experienced in effective client relations.
ø award-winner for facilitation and training skills.
ø skilled in policy/procedures and process improvement.
ø comprehensive grasp of business management.
ø strong capacity to schedule and coordinate.
ø focus on productivity enhancement and meaningful cost control.
ø record of progression to assignments of increasing authority and responsibility.
ø well-organized multi-tasker with strong detail orientation.
ø licensed massage therapist.
name of business, location 2004 c present
licensed massage therapist
planned and launched this personal services venture.
developed business, marketing and financial plans.
designed and set-up service delivery area.
initiated business development program.
established client base in highly competitive market.
conduct extensive telephone communications for sales and client advisement purposes.
perform data entry of client information.
utilize state-of-the-art data applications.
exercise time management skills to increase productivity.
continually seek to achieve process improvement.
attained significant repeat business.
built strong and positive community reputation.
provide clientele with complete information to answer their questions/concerns.
plan and schedule daily operations.
remain current in massage therapy improvements/developments.
originate client invoicing.
consistently control and cut costs.
blue cliff college
licensed massage therapist program, graduated 2003
award winner for technique demonstration/description and being most helpful student in graduating class
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