yyyyyy x. yyyyyy                                                       15807 rolland drive c manhattan, il 6044

xxx-xxx-xxxx                                                                                                                            abc@xyz.com

objective

dynamic leader with expertise in operations management eager to contribute broad background in all aspects of business functions toward supporting the employer in optimizing operational and financial performance.

career profile

ø  b.a. degree, cum laude graduate.

ø  over 18 years of relevant business background.

ø  latest position as facilities manager.

ø  record of promotion to team leadership positions of wide-ranging responsibility and authority.

ø  demonstrated leadership/training abilities in directing critical management, daily operations and staff supervision in challenging environments.

ø  background in pet resort, retail and logistics.

ø  expertise in exceptional customer service.

ø  skilled in advanced it software applications.

ø  adept in program development, management and oversight.

ø  deliver measurable contributions to increased productivity and profitability.

ø  strong organizational, management and analysis skill sets.

ø  solid understanding and knowledge of cost control.

ø  knowledgeable in meeting stringent organizational goals.

ø  outstanding competence in communications, presentations and contract negotiations.

ø  er technician certification.

professional experience

kennelwood pet resorts, ballwin/st. louis, mo                                                                                                                  2006 c 2009

general manager (2009)

       promoted to oversee all facets of daily operations for this high volume pet care venture.

       directed staff of 200 employees and three department managers.

facility manager (2006-2009)

       recruited to direct unit with 30 employees.

       ensured proper operation of all functions.

target, st. peters, mo     2002 c 2006

executive team leader (2005-2006)

       designated to coordinate overnight logistics, an unusual first-assignment responsibility.

 

senior team leader (2005)

       advanced to assume responsibilities of team leader with additional lod responsibilities.

       supervised comprehensive unit operations.

       directed electronics/entertainment, softlines and men s/shoes/lingerie departments.

team leader (2003-2005)

       assumed direction of grocery and stationery departments.

       designated to direct pricing while supervising presentation team.

       orchestrated unit merchandising and all store price changes.

jewelry specialist (2002-2003)

       retained to perform department sales and customer service.

 

earlier background

prior to 2002, served as veterinary technician, vet stop animal clinic, st. peters, mo, cna, jps hospital, ft. worth, tx, and front-end manager, sam s club, matteson, il/ft. worth, tx.  in these assignments developed outstanding clinic operations, project management, retail and customer relations skill sets.

education

university of st. francis, joliet, il, bachelor of arts, psychology, 1991

cum laude graduate

jps institute for healthcare development, ft. worth, tx, er technician certification, 2000

yyyyyy x. yyyyyy                                                       15807 rolland drive c manhattan, il 6044

xxx-xxx-xxxx                                                                                                                            abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in an operations management assignment and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a b.a. degree and over 18 years of successful business experience.  to complement this background, i possess demonstrated expertise in facility management, team leadership, scheduling, merchandising, price changing, logistics and customer relations, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

 

 

 

attachment