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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

objective

customer-focused, service-oriented professional with solid background in the financial services sector eager to contribute to the success of caddo parish in the capacity of commission clerk.

 

career profile

ø over nine years of administration, operations and office management experience.

ø bachelor of arts in political science and pursuing master of business administration.

ø focus on productivity enhancement and meaningful cost control.

ø record of progression to assignments of increasing authority and responsibility. 

ø wide-ranging project and general operations background.

ø experienced in documentation, collections, loan processing and vendor negotiation.

ø skilled in policy/procedures and process improvement.

ø comprehensive grasp of business management.

ø outstanding communications and presentation skills.

ø expertise in providing support to senior management.

ø well-organized multi-tasker with strong detail orientation.

 

professional experience

capital one bank, n.a.                                                                                                               2005 - present

commercial operations processor iii

       prepare, index and verify legal documents, ensure regulatory compliance and control file quality.

       track insurance via updated tickets, monitor exceptions and update commercial vault files.

       release loans to borrowers and third parties, perform special projects and obtain customer information.

 

american general financial                                                                                                                        2005

financial representative

       initiated collection efforts on past-due accounts, processed and underwrote loans.

       provided customer service, assisted training of bank employees and prepared documents.

       negotiated contract terms, maintained records and marketed branch products and services.

 

state farm insurance company                                                                                                                 2002

claims adjuster (summer intern)

       evaluated property damage and injuries, investigated liability and made restitution payments.

       managed architectural property claims, verified coverage and negotiated with providers.

 

office of senator mary landrieu                                                                                                                2001

office clerk (summer intern)

       performed data entry, processed mail and filed documentation.

       photocopied data, answered and directed phone calls and assisted document preparation.

       planned meetings, filed correspondence and maintained filing system.

 

education


texas a&m university - commerce online

currently pursuing master of business administration

 

louisiana state university, shreveport

business certification program, 2007

 

grambling state university

bachelor of arts, political science (pre-law), magna cum laude, 2002

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