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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000



motivated, productive professional eager to contribute dynamic project/program management, interpersonal relation and staff training skills toward actively supporting a progressive organization in optimizing performance.


ø  effectively develop and implement targeted action plans to maximize productivity, efficiency and performance.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and community members.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

ø  proficient in microsoft word, excel, powerpoint, outlook, point, and byte.

professional experience

loan consultant - communitywide mortgage, bowling green, ky                                                    2008-present       

  contribute communication and interpersonal relation skills toward supporting all aspects of daily operations.

  successfully promote superior service and exceptional client satisfaction by promptly resolving issues and preventing escalation.

  conduct comprehensive review and analysis of each client s situation to educate clients on various options and support them in making the best financial decisions.

  proactively build and establish key relationships and liaise effectively with senior management, staff and clients.


loan consultant/management - meridian mortgage, bowling green, ky                                           2005-2008   

  applied industry expertise and strong communication skills toward acting as first point of contact in responding to client inquiries and delivering loan program education.

  contributed to business development by using proactive prospecting techniques to generate new clients.

  exhibited advanced communication and interpersonal relation skills toward assisting lower income clients with identifying state and federal assistance programs to help them achieve their goal of house ownership while controlling costs.


sales and management - j and h implement, russell springs, ky                                                    1996-2004     

  demonstrated dynamic leadership qualities in managing all aspects of the parts department, with strong focus on optimizing productivity, efficiency and performance.

  oversaw day-to-day activities and trained, mentored and motivated staff, playing an instrumental role in the development of top performing team members.

  collaboratively tracked and procured inventory to maintain optimal stock levels.


bba, concentration management and accounting - lindsey wilson college, columbia, ky, 2001-2004   

associate s degree of business - somerset community college, 1998-2001   


residential loan originator, 2005-present

notary, 2007                  


coach upward basketball, awana, horse show judge, horse sale manager, building committee member of oakland baptist church

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000











hiring agent name





dear _______________________________:


i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.


as illustrated by the accompanying resume, i have a comprehensive background in program/project management, with extensive customer service and interpersonal relation skills.  from leading high performance teams and facilitating superior staff development/training to streamlining operations and executing proactive organizational processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  to complement these qualifications, i offer well-honed planning, organizational, and multi-tasking skills.  in addition, i offer a bachelor of business administration, with a concentration in management and accounting.


as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.


professional regards,




yyyyyy x. yyyyyy



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