Resume Service
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed

Click HERE!

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000




IT Professional


Assistant/Entry-Level Network Administrator, Computer Technician ~ Helpdesk Technician


Qualifications Profile


Ø  Offering over a decade of solid experience as  Network Technician supporting diverse business sectors including wholesale and retail corporations; broad-scope background in major applications, operating hardware and software, with talent for rapidly acquiring new skills and knowledge

Ø  Currently testing for MSCE credentialing; all coursework completed 2009

Ø  Excel in delivering quality Helpdesk Support instrumental to boosting operational efficiency and productivity, with solid background in managing Level 2 Calls to provide prompt resolutions

Ø  Dynamic communication, customer service and interpersonal relation skills; able to convey technical information in user-friendly manner

Ø  Exceptional analytical, troubleshooting and problem solving skills


Technology Proficiencies


Hardware:                     IBM, Dell, Toshiba, HP, Canon, Xerox, Brother

Operating Systems:       Windows 2000, XP, Vista, 7, Server 2003, Server 2008

PC Software:                Office XP, 2003, 2007, 2010, HelpMaster Pro

Career Track


Eileen Fisher-New York                                                                                                    1991-2009

Sr. Helpdesk Technician, Depot Manager; 2002-2009

Efficiently inventoried and maintained all new software and hardware, including laptops, desktops and peripherals, for company and performed system maintenance

Effectively managed Level 2 Calls from Helpdesk Dispatcher

Productively coordinated and facilitated onsite setup and implementation of all hardware and software for new retail stores

Sr. Helpdesk Technician; 1997-2002

Helpdesk Technician; 1993-1997

Assumed additional responsibilities for Level 2 Helpdesk Calls upon promotion to Sr. Helpdesk Tech

Managed installations and maintenance of hardware and software for assigned location as well as received and recorded all incoming calls

Data Entry; 1991-1993           

Proficiently and accurately input high volume of retail orders into system                                                                                                


MILITARY: U.S. Army, Honorable Discharge, 1985-1989


Education/Professional Development


MSCE, NetComm-NY; 2009

Coursework completed; testing in progress

Computer Science Major, Fayetteville University-Fayetteville, NC


<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!